Issa Ibrahim

Somalia

Reviews

Review of Leya AI


Rated 1 out of 5 stars

Refund Not Received – Urgent Attention Needed

I paid $39.99 on 19 August 2025 for a one-year subscription to Leya AI (Invoice #2F63885D-91507). They confirmed in writing that a refund of the same amount was issued on 25 August 2025, but I still have not received it in my bank account.

I have all supporting documents (invoice, refund confirmation, and bank statement and can provide them if requested, and expect this issue to be resolved immediately.

Isse Ibrahim

August 19, 2025
Unprompted review

Reply from Leya AI

Hi Issa - Please go to support in the app or email hello@leyaai.com and we can send you a tracking number for your refund so your bank can check on it's status. We'll do our best to get this resolved as soon as possible.

Review of Leya AI


Rated 1 out of 5 stars

Review:Paid for Premium, No Access, No Response

I paid $39.99 on August 19, 2025 for Premium access (Subscription ID: 4e912ee5-6cd0-43f7-bdeb-aa67a401e273). I received the payment invoice, but since then I cannot log in or access any lessons.

I have contacted Leya AI support several times, but after 5 days there has been no reply at all. This is very disappointing and feels like a scam experience.

I am requesting immediate access to the course I paid for or a full refund. If nothing is resolved soon, I will escalate the matter through my payment provider and warn other users.


Below is a Leya ai.com's Confirmation email.

Payment Invoice ✅
Dear Student,

Thanks for your payment—we’re so excited to have you on board! Your learning journey with Leya starts now.

Click the button below to access your personal account. From there, you can dive into your lessons, track your progress, and make the most of everything Leya has to offer.

Let’s get started!

Please note, that you will be automatically charged $79.98 Every 12 month, auto-renewable starting on 2026-08-19

Below the button you will find more information regarding this and further payments.

iOS App →
Android →
Payment to:
Leya AI

Payment date:

2025-08-19

Subscription ID:

4e912ee5-6cd0-43f7-bdeb-aa67a401e273

Product:

Premium access

Total Paid:

$39.99 (12 month trial)

Next payment:

$79.98

Billing rules:

Every 12 month, auto-renewable



You can cancel your subscription here.

For detailed contract information between you and us acquaint yourself with your contract and Terms of Service, which serve as a confirmation of the contract with you.

August 19, 2025
Unprompted review

Reply from Leya AI

Hi Issa - sorry you are having these issues!

In the email you copied there are links to our app on either Google or Apple to download and login to start learning.

Here they are again:

Google Play: https://play.google.com/store/apps/details?id=com.leyaai.app&hl=en

​​iOS App: https://apps.apple.com/us/app/leya-ai-english-for-career/id6504925455

Also there is a link to manage your subscription at any time "You can cancel your subscription here." - if you click the link here.

If you download the app and login you can talk to our support anytime.

Also email us at hello@leyaai.com

We'll do our best to help you as soon as possible.