There is no link to contact Etsy for a…
There is no link to contact Etsy for a complaint about not receiving an order or to place a refund request.
October 16, 2025
Unprompted review
MV
Mr. Vyas
United Kingdom
Reviews
Review of Etsy
Review of Bullion By Post
I haven't received my order after one…
I haven't received my order after one and half months. I tried to contact their customer care department and didn't get any outcome yet. thanks
July 3, 2025
Reply from Bullion By Post
Dear Mr. Vyas,
Thank you for your order with us, and for raising the delivery issue at the end of July. We have raised an investigation with the courier and are actively working with them to get your parcel to you as soon as possible.
We take matters like this very seriously and appreciate your patience while we resolve it. A member of our team has already been in contact to confirm the investigation timeframe, and we will update you as soon as possible.
Kind regards,
BullionByPost Customer Service Team.