Dear Mr. Vyas,

Thank you for your order with us, and for raising the delivery issue at the end of July. We have raised an investigation with the courier and are actively working with them to get your parcel to you as soon as possible.

We take matters like this very seriously and appreciate your patience while we resolve it. A member of our team has already been in contact to confirm the investigation timeframe, and we will update you as soon as possible.

Kind regards,
BullionByPost Customer Service Team.