MY

Mya

United Kingdom

Reviews

Review of Stradivarius


Rated 1 out of 5 stars

Poor customer service, attempting to return

Tried to return an order made as a guest 50227650676, guest returns portal won’t let you submit a return and was left on hold by the ai chat bot waiting to be put in touch with a human. Simply trying to register a return, which had an item missing to begin with but it seems impossible to get in touch with a real person. Would not have purchased anything had I known the difficulties I would have.

July 22, 2025
Unprompted review

Reply from Stradivarius

Hello,
Thank you for your review. We have contacted you by email on 24.07.2025 with a solution for your case. Thanks again for taking the time to leave a review and help us improve. Regards.