Poor customer service, attempting to return
Tried to return an order made as a guest 50227650676, guest returns portal won’t let you submit a return and was left on hold by the ai chat bot waiting to be put in touch with a human. Simply trying to register a return, which had an item missing to begin with but it seems impossible to get in touch with a real person. Would not have purchased anything had I known the difficulties I would have.
July 22, 2025
Unprompted review
Reply from Stradivarius