MA

Mahdin

Canada

Reviews

Review of Alpcaps

Rated 1 out of 5 stars

Is Alpcaps a scammer?

I have put
In a request for withdrawals in April of this year and that request is still pending. Why are they not processing my request?
Also I have not been able to talk to anyone with. Phone calls I make go to messaging and no one calls me back.
I am hereby requesting them to call me and clarify what is going on. Mahdi

June 10, 2025
Unprompted review

Reply from Alpcaps

Dear Mahdi,
Thank you for bringing this to our attention. We’re sorry to hear about your frustration and understand the importance of having your request addressed promptly. Our Support Team is available through multiple channels, including phone, email, and live chat, and we strive to respond as quickly as possible to all inquiries.
To resolve this matter, we kindly ask you to reach out directly to our support team at support@alpcaps.com with your account details, so we can investigate your withdrawal request and provide a clear update. We are committed to assisting you and will ensure that your issue is addressed with the priority it deserves.
We're sorry for any inconvenience caused and appreciate your patience as we work to resolve this issue.
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com

Review of Alpcaps

Rated 1 out of 5 stars

Is Alpcaps a scamscam? money from my Alpcaps…

I am withdraw money from my Alpcaps acccount but I am getting a runaround. They have accused me of laundering money and they want me to pay them to check on me. When I asked the manager to show me the correspondence from the bank, they still have not sent me anything. My research shows that Alpcaps in not regulated by any organization in Canada.
It seems they are scammers

April 10, 2025
Unprompted review

Reply from Alpcaps

Thank you for sharing your concerns with us. We take all feedback seriously, especially when it concerns sensitive matters such as withdrawals and compliance.
Rest assured that AlpCaps is duly licensed and in full compliance with financial regulations in all the jurisdictions where we provide services, including our registration with FINMA. We understand how frustrating delays or misunderstandings can be, and we apologize for any inconvenience caused.
In your situation, we would like to clarify that AlpCaps never requires payment for security verification or asks for additional fees outside the standard processes. If you are asked anything like this, it might be by a third-party source that is not related to AlpCaps. We recommend reaching out to us directly through our official support channels at support@alpcaps.com or by calling our customer service number for immediate assistance.
We encourage all of our clients to verify information through official channels and to call our team directly if concern or confusion exists. Spreading false or misleading information is harmful to the company and to the company's clients, so we ask for the opportunity to respond and rectify directly any legitimate issues.
Thank you for your patience, and we are fully committed to having your issues resolved without delay.
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com