Thank you for sharing your concerns with us. We take all feedback seriously, especially when it concerns sensitive matters such as withdrawals and compliance.
Rest assured that AlpCaps is duly licensed and in full compliance with financial regulations in all the jurisdictions where we provide services, including our registration with FINMA. We understand how frustrating delays or misunderstandings can be, and we apologize for any inconvenience caused.
In your situation, we would like to clarify that AlpCaps never requires payment for security verification or asks for additional fees outside the standard processes. If you are asked anything like this, it might be by a third-party source that is not related to AlpCaps. We recommend reaching out to us directly through our official support channels at support@alpcaps.com or by calling our customer service number for immediate assistance.
We encourage all of our clients to verify information through official channels and to call our team directly if concern or confusion exists. Spreading false or misleading information is harmful to the company and to the company's clients, so we ask for the opportunity to respond and rectify directly any legitimate issues.
Thank you for your patience, and we are fully committed to having your issues resolved without delay.
Sincerely, Client Relations Team AlpCaps!
www.alpcaps.com