Katie Smith

United Kingdom

Reviews

Review of QuinnBet


Rated 3 out of 5 stars

Sign up last night managed to get a…

Sign up last night managed to get a tiny win normally I wake up and winning be paid from other sites but still nothing nearly 12 hours late? Games played ok big bass was not good at all but fishing frenzy mega ways played ok I will update my review when I get my pay out

August 30, 2025
Unprompted review

Reply from QuinnBet

Dear Katie,

We're happy to work with you to find a solution. Please contact us via live chat on site or via email at support@quinnbet.com to discuss your options.

Thank you,
The Team at QuinnBet"

Review of Karamba


Rated 1 out of 5 stars

I signed up and couple of months ago…

I signed up and couple of months ago and withdrawals do take a long time my first one only took 5 hours then second took about 12 the 3rd took 36 hours and then 4th took minutes….. I stupidly put on last night took out less then I put on as it just wasn’t playing nearly 30 hours later I don’t have my withdrawal online chat just repeat themselfs don’t talk to the the payment team have no way of talking to them!? I going to put it down as I not going to get this withdrawal with how long it’s taking and will probably get a email tomorrow asking for documents witch is crazy when they paid out before I will be closing my account down and taking the loss this time


Update I got my withdrawal after waiting 46 hours I have now closed the account down and also done a email to confirm I don’t want a account with them since the reopened my account last time please people go else where there’s plenty more out there that don’t mess around with your money!!

August 25, 2025
Unprompted review

Review of Midnite


Rated 1 out of 5 stars

One of the worst online casinos I know…

One of the worst online casinos I know ( and trust me I played in a few ) I am down £3k and not ONE bonus!? Please tell me how this is right!? I will not be putting one more penny in this site I will go else where….. and yes gambling is a a win and lose but you don’t play on something and lose every single time

August 26, 2025
Unprompted review

Reply from Midnite

We’re very sorry to hear about your experience and the frustration you’ve felt while playing with us. We understand how disappointing it must be to feel you’re not getting the enjoyment or value you expected.

Please know that all of our games and promotions are run fairly and in line with strict regulations. Bonuses and outcomes are awarded randomly, and while we know losses can be frustrating, we always encourage responsible play.

We’d like to review your account in more detail and provide you with clarity. Please reach out to us at support@midnite.com
so our team can look into this for you.

Your feedback is important to us, and we want to ensure you feel fully supported

Review of Sky Vegas

Review of kwiff


Rated 1 out of 5 stars

Signed up the other day deposit £100 £1…

Signed up the other day deposit £100 £1 a spin nothing but dead spins so just thought not my day of winning you win some you lose some…. Since then I have put on again to have yet more dead spins in total £850 and not one bonus!? Defo will not be coming back

August 24, 2025
Unprompted review

Reply from kwiff

Hello Katie, thanks for your review. We can't find your registered kwiff account based on the limited information provided so far. Can you please check the email from trustpilot which will guide you through some next steps to supply some more detail?

Kind regards
Kwiff Product Team

Review of Jackpot City Casino


Rated 2 out of 5 stars

I signed up last night after it kept…

I signed up last night after it kept coming up with suggestions to play…. I put on a little bit and lost so I thought I put on a little bit more and won witch is good ( said my account was fully verified) so I didnt think it was going to be that long to get my money…. Unfortunately I couldn’t sleep so I thought I just put abit more on as I did enjoy playing and bonus did seem to come some good and some bad anyways won again only little bit over when I put on…. Anyways this morning I went in chat and I asked about my withdrawals man stated it will take till Tuesday BUT on the withdrawal page states it takes 24 hours!? I will update my review IF i get my money witch after reading this reviews I don’t think it’s very likely…..

August 16, 2025
Unprompted review

Review of MagicRed Casino


Rated 2 out of 5 stars

I signed up years ago and completely…

I signed up years ago and completely forgot about it the past 2 weeks kept getting emails so I thought I would try my luck put £50 on 20p spins as just trying it out and NOT one bonus r even a connect…. So I put 80 pound more on and did £1 spins and got one bonus and just won my money back so I withdrew it and tonight I thought maybe it was bad luck yesterday £1100 later and when I say dead spins it was dead spins and if I got a bonus it was paying £12 r £15 on my last £300 I managed to get back up to £1000 span to £900 and just took the £200 loss as better then £1100 I since closed my account it’s one of the worst casinos I have played and I played alot!!!

August 11, 2025
Unprompted review

Review of Jackpot.com


Rated 1 out of 5 stars

I would give zero review if I could

I would give zero review if I could

Started off good my first deposit withdrew ( only £20 up )went in 12 hours second withdraw took nearly 24 hours ( was up about £300)
3rd withdrew just took what I put on as wasn’t really playing well took about 14 hours

4th withdrawal been up to 36 hours and still no pay out!? Was literally what I put on again Been on live chat they just seem to copy and paste what ever you ask them

Stupidly I put on again this time £300 but cashed out £400 went on to chat and they said withdrawals are fine and will take up to 5 days!? I said it states 72 hours and they said it’s since been updated I not holding my breath I will get my pay out it seems they let you have a couple of pay outs then just don’t let you have any more!? Will update once I have a withdraw r if they block my account witch they seem to do to everyone

I received my money at 12.20 after emails I will NOT be putting back on this site I have NEVER known anything like it when it comes to pay outs and the live chat they pick and choose when they want to be active on it! Very poor customer service and very poor pay out times

July 29, 2025
Unprompted review

Review of Mr Vegas


Rated 5 out of 5 stars

I want on the live chat via my account…

I want on the live chat via my account and not being able to log into it ( been awhile I most of closed it down ) anyways Eric was very helpful and very clear and had arranged a phone call back for tomorrow:)

July 7, 2025
Unprompted review

Reply from Mr Vegas

Hi Katie,

So glad to hear you had a great experience with our support agent Erik, thanks for taking the time to share your feedback!

Our Customer Support team is here 24/7 if you ever need anything.

Best regards,
Team Mr Vegas

Review of Winkslots


Rated 2 out of 5 stars

I write honest reviews and it’s hit and…

I write honest reviews and it’s hit and miss really took me £150 to get a bonus and paid very little I tried a lot of different games on £1 £2 £3 spins a lot of witch was dead spins…. Gambling is gambling you win some you lose some and that I completely understand you can’t win every time but I think giving a bonus every now and again is not a lot to ask for!? Keep you playing and enjoy I didn’t find my experience very enjoyable and the pay out seems to be taking a while ( took a loss and withdrew less then I put on ) but I didn’t want to chance losing it all but as sites are I wouldn’t rate this the worse I just wouldn’t rate it the best

July 6, 2025
Unprompted review

Reply from Winkslots

Hello Katie,

Thank you for your comment! Feedback is always useful to hear and we of course heard you.

We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.

If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.

Hope to hear from you soon!

Take care,
The Wink Slots Team

Review of Pubcasino


Rated 5 out of 5 stars

Before signing up to any site I always…

Before signing up to any site I always read the reviews and this had meanly good ones but the bad ones always stand out BUT i went with my gut and put money on :) I was winning then lost ( that’s gambling for ya lol ) then put some more on and won 🏅 can I just say Ebba you have literally had me in stitches with your reply’s 🤣 🤣 I honestly put on more cos of your reply’s I never laughed so much in my life but everyone on a serious note this is gambling you win some you lose some and it’s knowing when to stop and when you say enough…. This is seems to me genuine and I got my pay out within 15 minutes all together all good 😊 and Ebba please be nice with your reply to me haha I don’t think I can handle you haha

July 1, 2025
Unprompted review

Reply from Pubcasino

Thanks for the amazing review, Katie! You’ve just made my day 😂

I’m so glad you went with your gut (and my savage-ish replies didn’t scare you off completely)!
Happy to hear your payout was smooth too, that’s what we like to see.

You’ve absolutely nailed it: you win some, you lose some, and knowing when to stop is EVERYTHING!

If you could reach out via email to customer support and address it to me, I'd like to give you a proper thank you as well!

And don’t worry, I’ll behave this time… promise 😉
Kind regards, Ebba!

Review of Club3000bingo


Rated 1 out of 5 stars

Avoid playing online it’s almost…

Avoid playing online it’s almost impossible to withdraw your winnings email after email and still no one is getting back to me joke of a website it’s like they have a old system don’t even have a number to ring them!!!

May 19, 2025
Unprompted review