We’re very sorry to hear about your experience and the frustration you’ve felt while playing with us. We understand how disappointing it must be to feel you’re not getting the enjoyment or value you expected.

Please know that all of our games and promotions are run fairly and in line with strict regulations. Bonuses and outcomes are awarded randomly, and while we know losses can be frustrating, we always encourage responsible play.

We’d like to review your account in more detail and provide you with clarity. Please reach out to us at support@midnite.com
so our team can look into this for you.

Your feedback is important to us, and we want to ensure you feel fully supported