United Kingdom
Review of Linenne
AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY RECEIVED 1 SO FAR WHICH IS GARBAGE. WONT ACCEPT A RETURN OFFERING A PITTANCE OF A DISCOUNT FOR ME TO KEEP THE ITEM. STAY WELL AWAY IF YOU DON’T WANT TO BE SCAMMED!!!!
Review of Harper London
Ditto to every other comment on this site, DO NOT BUY FROM THIS COMPANY!! Misleading social media posts, quality of material & finish is cheap & no response from my email to return my item. Doesn’t deserve even the one star!!
Review of Cupshe
Placed an order on line, money came out of my account straight away but I didn’t receive an order confirmation email. I have used every method of contact available to me from the website several times & have had no response & yes I have checked my spam & junk emails. This is my first order with CUPSHE & I must say I am not impressed with the after sales customer care or should I say lack of it!! Still waiting for a response!!
Reply from Cupshe
Dear Oonagh, thank you for bringing this to our attention, and we’re truly sorry for the frustration you've experienced with your first order.
Order Confirmation Email Not Received:
Please note that the order confirmation email was successfully sent from our system and marked as 'delivered', but we noticed it has not yet been opened. It may have ended up in another folder or been overlooked. Kindly check all folders in your inbox, including spam and promotions.
Customer Service Response:
Our records show that our customer service team did respond to your inquiry and asked you to confirm whether your contact email is oona61@hotmail.co.uk. We also re-sent your order confirmation and relevant order details in a follow-up email. Please double-check your inbox or search your email using the keyword "CUPSHE."
We sincerely apologize for any confusion and inconvenience. If you still can't locate our message or need further assistance, feel free to contact us again via the chat— we’re here to help!
Thank you for giving us a try, and we hope to provide a better experience going forward.
