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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various aspects of their purchases. Consumers frequently mention concerns about the inferior quality of the products they received, noting discrepancies between the advertised items and the actual goods. People also report issues with their orders, indicating that they did not meet expectations. Reviewers also highlight negative experiences with refunds, suggesting difficulties in obtaining reimbursement for unsatisfactory purchases. The product quality generally does not meet the expectations of the consumers. The website itself is a source of frustration for many, with users expressing concerns about its accuracy and reliability.

Based on these reviews

Rated 1 out of 5 stars

TERRIBLE COMPANY, DO NOT BUY FROM THEM. I only got one of my two orders, and the quality was crap. Not linen, cut and style terrible. will not refund, threaten that you will have to send back in... See more

Rated 1 out of 5 stars

Please be aware: the products don’t match the pictures, quality is poor synthetic, sizes are off, and customer service is unhelpful. The photos seem AI-generated. I had to dispute my order and thankfu... See more

Rated 1 out of 5 stars

Absolute POOR QUALITY dress, terrible fabric most suitable for the bin. Not as advertised and do not accept returns irrespective of their policy statement. Asked for some picture proof items would you... See more

Rated 1 out of 5 stars

This is a garbage store everything is poorly made. They will not allow you to return anything. They refuse to give an address and instead offer you a dollar, then two dollars, do not deal with these... See more

Rated 1 out of 5 stars

Buyer BEWARE Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never g... See more

Rated 1 out of 5 stars

Do not order from this site!!!! They do not accept returns if what your ordered simply does not suit you - which can happen, right?? they offer to refund a ridiculous sum instead of allowing to retur... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY! Sent a poor quality copy of what I ordered (ordered 100% cotton, beige overalls but sent cheap polyester, yellow pants with bees all over them). “Customer service” would... See more

Rated 1 out of 5 stars

AWFULL AWFULL AWFULL COMPANY, PLEASE PLEASE DO NOT BUY FROM THIS COMPANY!! CHINESE COMPANY THAT PRODUCES CHEAP COPIES NOTHING LIKE AS ADVERTISED ON THEIR WEBSITE. ORDERED 4 ITEMS 4 WEEKS LATER ONLY R... See more

Rated 1 out of 5 stars

Beyond terrible quality. I ordered a light blue linen dress, a white kaftan with blue embroidery, and a two-piece set with shorts in light beige — all in linen. What I received was beyond ho... See more

Rated 1 out of 5 stars

Absolute scam. The dress I ordered is laughably inferior to what is advertised - a completely different, far cheaper fabric, poor quality of workmanship, different design and only worthy of going str... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY The dress I ordered was nothing like the picture and despite all the rubbish they publish about returning if not satisfied they are NOT interested. Offered me $4 and... See more

Rated 1 out of 5 stars

UK based customer. Extremely poor quality fabric and cut. It was virtually see through and the fabric did not move in the same way as the advert. My order took weeks to arrive and was then a total di... See more

Rated 1 out of 5 stars

You sell items that are not up to standard. The sizes are incorrect, the fabrics are not what they promise them to be and the clothes do not have the required tags. Linen should be linen and not... See more

Rated 1 out of 5 stars

One star because cannot select less! This site is a scam it seems to use computer-generated imagery (CGI) and very sleek advertisement, but the products received are of poor-quality synthetic fabri... See more

Rated 1 out of 5 stars

The quality is terrible and very rough. One small-sized shirt was swimming on me and another small one was way too tight. The color on the website showed muted colors but when I got them, t... See more

Rated 1 out of 5 stars

This is an awful company that does not allow for returns. In addition, the fabric used for their clothing is not what they represent. The fabric is itchy. Also, the quality of the clothing is not grea... See more

Rated 1 out of 5 stars

I have order 5 pieces and I have 2 only as per my order and the rest were wrong items with wrong sizes. The dresses don’t match the description and photos on the app. Waaaaay poor quality and... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY I bought two dresses which looked really great on Linenne's Facebook advert. When they eventually arrived which took about three weeks I was appalled: I ordered small bu... See more

Rated 1 out of 5 stars

On checkout, the overcharged what was on the screen. Then never responded to my email asking to cancel the overcharged order. I received the clothes and they're the worst, polyester crappy fast fash... See more

Rated 1 out of 5 stars

They do not honor their refund policy. All of my items came in way too small, specifically around areas not listed on their website, such as arms circumference, or crotch inseam. Even though the refu... See more

Rated 1 out of 5 stars

VERY POOR QUALITY Products! The marketing photos are completely different from the reality. They say that they are selling cotton/linen/natural clothing but the material is pure polyester. And details... See more

Rated 1 out of 5 stars

Please don’t purchase from this company Their products are badly made from inferior fabrics. The return policy is non existent. It’s cheaply made from poor materials There is little or no commun... See more

Rated 1 out of 5 stars

Would choose zero stars if possible. Finally got the order yesterday. Fabric quality is horrible! So cheap and thin, can see ALL underwear beneath. Feels like plastic sheeting. What a waste of my mone... See more

Rated 1 out of 5 stars

This purchase has been a disaster!!! I bought several pieces becuase their website said i could easily return what I did not like. There have been over 10 exchanges, where they say that they offer me... See more

Rated 1 out of 5 stars

Be careful!! I wanted to return an item but since I received the item I ordered and there is no problem with it - they do not allow me to return the item (which simply does not fit me...). It never h... See more

Rated 1 out of 5 stars

The dresses that I ordered are terrible quality. The quality of the fabric and the construction of the dresses is very poor. They are neither linen or cotton. Now they are actively preventing me f... See more

Rated 1 out of 5 stars

Horrible customer service, they tell you if your product didn’t fit you basically have to gift it to someone else. Please!!! BEWARE of this scam store!!! DO NOT PURCHASE ANYTHING FROM THIS WEBSITE... See more

Rated 1 out of 5 stars

The dress is nothing like the picture. It is a polyester see through fabric that is cut vaguely like the dress in the picture but is clearly a very cheap knock off. Don’t waste your money. Also watch... See more

Rated 1 out of 5 stars

The items I ordered #34342S35931 on July 18, 2024 are: Women’S solid Color Cotton And Linen V-Neck Casual Dress; SKU: MDR367401-WHI1XL Women’s Short Sleeve Casual Solid Color V-neck Dress; SK... See more

Rated 1 out of 5 stars

Total scam. Product is cheap synthetic material, Chinese company refuses to provide a return address and offered $16 compensation on a $111 order instead. Images on the website are not a true repres... See more

Rated 1 out of 5 stars

Horrible! No item matching the picture when you buy, non label stating what material it is (sold as linen, feels like polyester), one item missing, one item never ordered (horrible one!), all the same... See more

Rated 1 out of 5 stars

Ordered 10 dresses, 4 were correct and completly different then what was ordered. 6 dresses received which I didn't order. Received 3 times the same dress. Customer service very bad. They don't wont t... See more

Rated 1 out of 5 stars

I ordered two blouse and two dresses. The cut is according to the website however the quality is awful, completely synthetic. And there is no labels inside the products to describe the fabrics. Unl... See more

Rated 1 out of 5 stars

Absolute crap. Cheap dresses for 1$ not more. Do not fall for this scam! Return policy inexistent they know why. Even paypal refundation does not work!

Rated 1 out of 5 stars

Why would I write a review that is helpful and constructive, when this company has been exceptionally unhelpful and at no time been constructive. I purchased a pair of pants that were advertised as... See more

Rated 1 out of 5 stars

Not the fabric shown in advertisement. Poor quality. Terrible fit. Garbage. Took forever to arrive. Stay away from this scammer company. It's junk.

Rated 1 out of 5 stars

Never buy from this site. In the site it is declared that you can return the products by contacting the support line to provide the address of return. BUT when I contacted them, they have never provid... See more

Rated 2 out of 5 stars

I'm giving this company 2 stars because they have been very responsive to my emails. With that said, I will Never- Ever order from this company again. It took 1 month for everything to arrive. The co... See more

Rated 1 out of 5 stars

Actually, I give 0 stars!!! I ordered this beautiful blue, silky dress with v neck and slit up the side(so I thought) for a wedding and what I got was this blue and white, sheet like dress!!! Not even... See more

Rated 1 out of 5 stars

Dreadful, just dreadful. Against my better judgment, I ordered 2 “linen” dresses. Arrived, sizes way off not to mention to poor quality design, fabric and finish. I emailed requesting to retur... See more

Rated 1 out of 5 stars

I would give zero star if it was possible, it’s a big scam , the product is nothing close to the picture. The return coast will be almost the price of the dress, just stay away from this website

Rated 1 out of 5 stars

PayPal also do not honour their part in providing refunds and shutting this appalling company down.

Rated 1 out of 5 stars

I gave one star because there is no option to give zero stars. Products really different than description, fabric doesn't match, colour doesn't match. I cannot wear what I received. Shocking qualit... See more

Rated 1 out of 5 stars

Absolute garbage company. I was duped by beautiful photos and a home page that largely said "Linen and Soft Cotton" clothing...what arrived was cheap, see-through, polyester clothing that looked like... See more

Rated 1 out of 5 stars

This company does not respect costumers' rights, neither complies with the return policy that shows in its site. I bought a dress which I did not like, because the fabric is very thin and transparent.... See more

Rated 1 out of 5 stars

Outright scam. Charged for items I’ve never received, Linen/cotton outfit I did receive is in fact synthetic, complete misrepresentation. Quality of the sewing is abysmal, and when I requested a credi... See more

Rated 1 out of 5 stars

Very poor fabric quality, terrible shapes, not what they look like on photos and they don’t accept returns!

Rated 1 out of 5 stars

Unfortunately I placed an order before reading these reviews. The reviews do not exaggerate. The website gives no mention that they ship from outside the uk or the time to deliver. After placing... See more

Rated 1 out of 5 stars

First red flag was overcharging me an extra $20 despite sending me the receipt saying it was less. I only noticed it was overcharged when I checked my bank account for recent transactions. Second... See more

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Company details

  1. #418 of 456 best companies in Clothing Store

Written by the company

At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

TERRIBLE COMPANY

TERRIBLE COMPANY, DO NOT BUY FROM THEM. I only got one of my two orders, and the quality was crap. Not linen, cut and style terrible. will not refund, threaten that you will have to send back internationally, but when I complained to BBB I found their US office: Business Headquarters Location
address:
789 W Market St,
Akron, OH 44303-1010
phone number:
(330) 258-8000
Go for it!

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

This is a garbage store everything is…

This is a garbage store everything is poorly made. They will not allow you to return anything. They refuse to give an address and instead offer you a dollar, then two dollars, do not deal with these people. They are scammers. I have filed a complaint with the bank to retrieve my money.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Please be aware

Please be aware: the products don’t match the pictures, quality is poor synthetic, sizes are off, and customer service is unhelpful. The photos seem AI-generated. I had to dispute my order and thankfully got my money back. Worst online shopping experience I’ve had.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE - STAY AWAY !! Beyond terrible

Beyond terrible quality.
I ordered a light blue linen dress, a white kaftan with blue embroidery, and a two-piece set with shorts in light beige — all in linen.
What I received was beyond horrific: three items made from cheap, plasticky fabric with no shape whatsoever. The light blue dress turned out to be a huge, baggy black garment made of thin, low-quality polyester.
As for the white embroidered kaftan — same poor-quality material, with a printed pattern instead of actual embroidery.
The suit doesn’t even deserve much description: just a horrible, shapeless, oversized plastic outfit instead of the flowy top and shorts advertised on the site.
No sight of the flowy linen clothes promised.
I should have understood from the site name that they have no idea what linen is.
When I asked to return the merchandise and get a refund, they spent 1 month of back and forth to convince me to get usd 17.
They told me they dont care if I post the review as there is no way they would accept a refund.
So, here I am posting a warning for those who want to order anything from this online store.
Save yr money and stay away!

August 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Be careful!

Be careful!! I wanted to return an item but since I received the item I ordered and there is no problem with it - they do not allow me to return the item (which simply does not fit me...). It never happened to me when ordering online! Do not order from this site if you are not 100% sure you want the items

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Actually, I give 0 stars!!! I ordered this beautiful blue, silky dress with v neck and slit up the side(so I thought) for a wedding and what I got was this blue and white, sheet like dress!!! Not even close to the picture!!! Made in China, horrible quality!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy from Linenne!

This is an awful company that does not allow for returns. In addition, the fabric used for their clothing is not what they represent. The fabric is itchy. Also, the quality of the clothing is not great. Do not buy from this company!

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

TWO WORDS

TWO WORDS: DO NOT
Wrong dress. Took 6 plus weeks to receive. When I advised was way too big and not even the correct dress, they offered to refund $4.00 and told me I had to pay shipping costs.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. The clothes are of poor quality, the items I received were not what I ordered and they will not give me a refund. Just awful!

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Would choose zero stars if possible

Would choose zero stars if possible. Finally got the order yesterday. Fabric quality is horrible! So cheap and thin, can see ALL underwear beneath. Feels like plastic sheeting. What a waste of my money. DONT buy from them!!! NO INFO provided for returns. I feel scammed.

August 31, 2025
Unprompted review
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Rated 1 out of 5 stars

UK based customer.

UK based customer.
Extremely poor quality fabric and cut. It was virtually see through and the fabric did not move in the same way as the advert. My order took weeks to arrive and was then a total disappointment. No return offered even when I questioned the quality. Was offered $9 refund which is pointless.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Awful quality, no customer service

On checkout, the overcharged what was on the screen. Then never responded to my email asking to cancel the overcharged order.
I received the clothes and they're the worst, polyester crappy fast fashion imaginable. Do not order from here!

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible

All went wrong from day one and I waited for a month. The customer service is a joke. But the worst is the quality of the goods....it is extremely poor, nothing comparable with the pictures they put up to sell. This is the best way to throw money out the window...

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer BEWARE

Buyer BEWARE
Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never got my answer despite asking 6 times. Both items were in the shipment. I wouldn't even donate these as the quality is so bad.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful experience, poor quality, poor customer experience

Dreadful, just dreadful. Against my better judgment, I ordered 2 “linen” dresses. Arrived, sizes way off not to mention to poor quality design, fabric and finish. I emailed requesting to return for refund stating the dresses did not fit, too big. Their first response was please send pictures so we can verify the issue, odd considering I did not even mention the poor quality just that they did not fit me. Did they intend me to send pics of me wearing the dresses? Eh no thanks. So I complied and sent pics of the 2 items and sku numbers. They then responded saying “
We appreciate your support and the pictures.
However, upon inspection by our warehouse, the item dispatched to you aligns with your original order.
We regret any inconvenience caused by the product not fitting.
Could you consider transferring them to another individual? As a gesture of goodwill, we propose compensation in the amount of 8 in the default currency. Will that be acceptable?”

€8 compensation instead of honouring a right to return, on the day they were delivered.
I have declined, obviously, and awaiting return details and refund. I had foolishly ordered a second time prior to receiving, I hold out no hope for quality items arriving. DO NOT PURCHASE FROM THIS COMPANY.

August 7, 2025
Unprompted review

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