TERRIBLE COMPANY, DO NOT BUY FROM THEM. I only got one of my two orders, and the quality was crap. Not linen, cut and style terrible. will not refund, threaten that you will have to send back in... See more
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Review summary
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Company details
- #418 of 456 best companies in Clothing Store
Written by the company
At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.
Contact info
2204 Fieldcrest Road, 11717, Brentwood, United States
- support@linenne.com
- www.linenne.com
Hasn’t replied to negative reviews
TERRIBLE COMPANY
TERRIBLE COMPANY, DO NOT BUY FROM THEM. I only got one of my two orders, and the quality was crap. Not linen, cut and style terrible. will not refund, threaten that you will have to send back internationally, but when I complained to BBB I found their US office: Business Headquarters Location
address:
789 W Market St,
Akron, OH 44303-1010
phone number:
(330) 258-8000
Go for it!
This is a garbage store everything is…
This is a garbage store everything is poorly made. They will not allow you to return anything. They refuse to give an address and instead offer you a dollar, then two dollars, do not deal with these people. They are scammers. I have filed a complaint with the bank to retrieve my money.
Please be aware
Please be aware: the products don’t match the pictures, quality is poor synthetic, sizes are off, and customer service is unhelpful. The photos seem AI-generated. I had to dispute my order and thankfully got my money back. Worst online shopping experience I’ve had.
BEWARE - STAY AWAY !! Beyond terrible
Beyond terrible quality.
I ordered a light blue linen dress, a white kaftan with blue embroidery, and a two-piece set with shorts in light beige — all in linen.
What I received was beyond horrific: three items made from cheap, plasticky fabric with no shape whatsoever. The light blue dress turned out to be a huge, baggy black garment made of thin, low-quality polyester.
As for the white embroidered kaftan — same poor-quality material, with a printed pattern instead of actual embroidery.
The suit doesn’t even deserve much description: just a horrible, shapeless, oversized plastic outfit instead of the flowy top and shorts advertised on the site.
No sight of the flowy linen clothes promised.
I should have understood from the site name that they have no idea what linen is.
When I asked to return the merchandise and get a refund, they spent 1 month of back and forth to convince me to get usd 17.
They told me they dont care if I post the review as there is no way they would accept a refund.
So, here I am posting a warning for those who want to order anything from this online store.
Save yr money and stay away!
Be careful!
Be careful!! I wanted to return an item but since I received the item I ordered and there is no problem with it - they do not allow me to return the item (which simply does not fit me...). It never happened to me when ordering online! Do not order from this site if you are not 100% sure you want the items
Horrible
Actually, I give 0 stars!!! I ordered this beautiful blue, silky dress with v neck and slit up the side(so I thought) for a wedding and what I got was this blue and white, sheet like dress!!! Not even close to the picture!!! Made in China, horrible quality!
Do Not Buy from Linenne!
This is an awful company that does not allow for returns. In addition, the fabric used for their clothing is not what they represent. The fabric is itchy. Also, the quality of the clothing is not great. Do not buy from this company!
PayPal also do not honour their part in…
PayPal also do not honour their part in providing refunds and shutting this appalling company down.
TWO WORDS
TWO WORDS: DO NOT
Wrong dress. Took 6 plus weeks to receive. When I advised was way too big and not even the correct dress, they offered to refund $4.00 and told me I had to pay shipping costs.
Horrible
Horrible. The clothes are of poor quality, the items I received were not what I ordered and they will not give me a refund. Just awful!
Would choose zero stars if possible
Would choose zero stars if possible. Finally got the order yesterday. Fabric quality is horrible! So cheap and thin, can see ALL underwear beneath. Feels like plastic sheeting. What a waste of my money. DONT buy from them!!! NO INFO provided for returns. I feel scammed.
Do not order from this site!!!
UK based customer.
UK based customer.
Extremely poor quality fabric and cut. It was virtually see through and the fabric did not move in the same way as the advert. My order took weeks to arrive and was then a total disappointment. No return offered even when I questioned the quality. Was offered $9 refund which is pointless.
Horrible customer service
Horrible customer service, they tell you if your product didn’t fit you basically have to gift it to someone else.
Please!!! BEWARE of this scam store!!!
DO NOT PURCHASE ANYTHING FROM THIS WEBSITE.
Awful quality, no customer service
On checkout, the overcharged what was on the screen. Then never responded to my email asking to cancel the overcharged order.
I received the clothes and they're the worst, polyester crappy fast fashion imaginable. Do not order from here!
Garbage clothes scam
Not the fabric shown in advertisement. Poor quality. Terrible fit. Garbage. Took forever to arrive. Stay away from this scammer company. It's junk.
Horrible
All went wrong from day one and I waited for a month. The customer service is a joke. But the worst is the quality of the goods....it is extremely poor, nothing comparable with the pictures they put up to sell. This is the best way to throw money out the window...
Buyer BEWARE
Buyer BEWARE
Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never got my answer despite asking 6 times. Both items were in the shipment. I wouldn't even donate these as the quality is so bad.
Dreadful experience, poor quality, poor customer experience
Dreadful, just dreadful. Against my better judgment, I ordered 2 “linen” dresses. Arrived, sizes way off not to mention to poor quality design, fabric and finish. I emailed requesting to return for refund stating the dresses did not fit, too big. Their first response was please send pictures so we can verify the issue, odd considering I did not even mention the poor quality just that they did not fit me. Did they intend me to send pics of me wearing the dresses? Eh no thanks. So I complied and sent pics of the 2 items and sku numbers. They then responded saying “
We appreciate your support and the pictures.
However, upon inspection by our warehouse, the item dispatched to you aligns with your original order.
We regret any inconvenience caused by the product not fitting.
Could you consider transferring them to another individual? As a gesture of goodwill, we propose compensation in the amount of 8 in the default currency. Will that be acceptable?”
€8 compensation instead of honouring a right to return, on the day they were delivered.
I have declined, obviously, and awaiting return details and refund. I had foolishly ordered a second time prior to receiving, I hold out no hope for quality items arriving. DO NOT PURCHASE FROM THIS COMPANY.
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