This company continued to pull money from my account after i cancelled my membership. I was unable to use the wash service, am unable to get a refund. Its a scam. I cant even get a response.
April 27, 2025
Unprompted review
Reply from Quick Quack Car Wash
Hello Kelli - We apologize that you have had this experience. Accounts can be canceled by contacting customer service at 888-772-2792, on your MyQQ app, or by submitting a request online or to info@dontdrivedirty.com. Online requests are completed and sent a confirmation email within 48 hours. Cancellations done with customer service are immediate and a follow up confirmation email is sent. Customer service is open 7 days a week from 6 am- 7 pm PST. We would love an opportunity to reach out directly for more information and investigate any issue you have been having with your cancellation. Please send your phone number and license plate to socialmedia@dontdrivedirty.com and we will have a customer service agent reach out ASAP to assist you.
So mad at quick quack! I had an unlimited wash membership but the vacuums never worked, and the chemicals left spots on my car i couldnt get off. Cancelled my membership, tried to get a wash to verify it was cancelled, and it was. BUT they continued to pull $$ from my bank. I cant get a refund, or even talk to anyone. Beware!
April 27, 2025
Unprompted review
Reply from Quick Quack Car Wash
Hello Kelli - we apologize that you had an unsatisfactory experience and for any issue you have had with your account. We would like you to know we always offer a clean car guarantee. If you are ever not completely satisfied with your wash pull around and let us know so that we can address it right away. We’ll do everything we can to make sure you don’t drive dirty.
Accounts can be canceled by contacting customer service at 888-772-2792, on your MyQQ app, or by submitting a request online or to info@dontdrivedirty.com. Online requests are completed and sent a confirmation email within 48 hours. Cancellations done with customer service are immediate and a follow up confirmation email is sent. Customer service is open 7 days a week from 6 am- 7 pm PST. Every cancellation is provided a cancellation confirmation email.
We would love an opportunity to reach out directly for more information and investigate any issue you have been having with your cancellation. Please send your phone number and license plate and your cancellation confirmation email to socialmedia@dontdrivedirty.com and we will have a customer service agent reach out ASAP to assist you.