Dzhaner Ahmed

Bulgaria

Reviews

Review of Kapten & Son

Rated 3 out of 5 stars

The delivery takes too much time

The delivery takes too much time. I get things from China faster! Tracking is available not the same moment it says the package is ready but 3-4 after which is not good.
I like a lot the sunglasses but the service is very slow and make phone number required before client purchases the product because they can't deliver things if you not give the courier a phone number!

April 4, 2025
Unprompted review

Reply from Kapten & Son

Hey Dzhaner

Thank you for your review and we are very sorry for the delay. We're really sorry that you had to wait a little longer than usual for your order. 😧

We've seen that your parcel has now been delivered, which we're really pleased about. 🥰 We hope you enjoy your order. 🤍

Thank you for your understanding
Your Kapten & Son crew

Review of D.Franklin

Rated 5 out of 5 stars

Very nice surprise that I didn't got scamed

Well the brand was showing all day in my Instagram but I was sceptic because I've got scammed before and D.Franklin delivered and it's the same thing I purchased with excellent quality.
The only thing like a minus is the delivery was very slow. I waited 11 days to get the package in EU and it's 2 days trip with bus to Spain from my country, I get packages in 7 days from China.

March 11, 2025
Unprompted review

Reply from D.Franklin

Hello Dzhaner! 😊

Thank you so much for sharing your feedback! We completely understand your skepticism, especially after having had a bad experience before. We're beyond happy to hear that D.Franklin has delivered and that you're enjoying the quality of your purchase! 😍✨

We truly apologize for the delay in delivery and appreciate your patience. We’re always working to improve, and your comments help us make things even better for our customers in the future. 🚚💨

We hope the wait was worth it, and if you need anything else, don't hesitate to reach out! 💖

Thank you again for your trust, and we can’t wait to see you again soon! 🌟
Best regards,
Laura
D.Franklin Team