dilan sinaci

United Kingdom

Reviews

Review of Foot Locker

Review of DHL Express UK


Rated 1 out of 5 stars

I had not received the parcel and the…

I had not received the parcel and the week after someone from DHL comes to my door in a condescending manner , and rudely with no warning by the way. It was startling, as he had come with no authority knocking on my door and took it upon himself to question me. It was scary and illegal. You cannot come to my door a week or two after with no permission, and speak in that manner.

September 11, 2025
Unprompted review

Reply from DHL Express UK

Dear Dilan Sinaci,

Thank you for taking the time to leave a review.

I'm incredibly sorry to hear about this incident which has taken place, and even more so for the distress and discomfort the courier has caused. I can completely understand your dissatisfaction, as this isn't the customer experience we strive to provide on our network.

Unfortunately, as you've not provided any references within the relevant field, I can't attain any of the shipment information I'm afraid.

If you can email the tracking number to (reviews@dhl.com) I will be more than happy to investigate this situation further.

Kind regards,

Amrick

Review of prettylittlething.com


Rated 1 out of 5 stars

Customer service gone down hill

Customer service gone down hill: regular customer but they’ve become terrible and do not refund correct amount or deliver your clothes anymore and deny this.

September 9, 2025
Unprompted review

Reply from prettylittlething.com

Hello Dilan,

Thank you for taking the time to leave a review on your recent experience.

I can see that our team have been in touch regarding the first order number you have provided on 3rd September. Please respond to this email and they will be able to advise further. I can see your second order has been refunded in full, and this will be back in your Clearpay account soon.

Take care
- Rebecca

Review of PrettyLittleThing