Daniel Hughes

Hi Daniel,
I’m sorry you got an impression that our programme is only for women. Just to clarify—our programme is open to everyone, and many men are already seeing great results with us.
Please reach out to our patient support if you’d like more details.

Kind regards,
The Juniper Team

I actually started writing a reply where I was trying to be helpful. Explaining how RTP and volatility really work, and even giving you a bit of sympathy because your session was not great.

But then I came across the chat you had with our advisor, where you told them to go kill themselves because you did not win.

So I think we’re done here.
Regards, Ebba!

Hi Daniel,

We truly appreciate your kind feedback. It's great to hear that you've had such a smooth experience with us and that our team could assist you promptly.

If you ever need anything else, our Customer Support team is available 24/7!

Best regards,
Team Mega Riches

Hey Daniel,

Thank you for your review.

We understand your frustration, but we would like to clarify that this is not a scam, and all procedures regarding bonus and withdrawals are clearly outlined in our policies.

When a bonus is active on your account, you must either:

- Complete the wagering requirements, or
- Cancel the bonus before a withdrawal can be requested.

Please note:

If you cancel your bonus, any associated bonus balance or winnings from that bonus will be forfeited and cannot be recovered.

If you choose to wager, your real money balance must be used first before your bonus funds. For every £1 wagered, you earn 0.5 points toward the requirement.

To cancel a bonus, go to: Cash Management > Active Bonuses

Make sure to close any open game sessions, as these can prevent you from accessing the bonus cancellation option.

If you require further assistance, please contact us via live chat or email (contact@gentingcasino.com). We are always happy to help!

The Genting Casino Team

Dear Daniel,

We’re very sorry to hear that you are feeling this way, and we truly regret that your experience with us has led to this decision.

Please understand that we take all concerns seriously, and we are committed to resolving any issues in a fair and transparent manner.

If you haven’t already, we encourage you to reach out to our support team directly with your account details so we can investigate the matter and work toward a resolution. We want to ensure that your concerns are heard and addressed appropriately.

Thank you for bringing this to our attention, and we are committed to improving your experience moving forward.

Best regards,
The Tikitaka Team

UPDATED 30/12/24:

Thank you for your message.

Please be aware that we have robust fraud prevention processes in place, operating continuously with both automation and a dedicated team. For your profile, we identified data patterns that indicate violations of our ToS, agreed upon during your registration with Freecash. We take such breaches very seriously, hence the account block.

We apologize for any inconvenience caused, but this decision stands and will not be reversed.

We hope your day goes well despite this news.

Sincerely,
Crimson

________________
Hello Daniel Hughes,

We regret that your account was banned. Freecash employs comprehensive security systems, both manual and automated, to maintain the legitimacy of our platform for our users and offer partners. This sometimes means that accounts require additional verification. We’re sorry for any inconvenience this may cause.

Please reach out to our 24/7 support team using the support link at the bottom of Freecash.com or by emailing support@freecash.com so we can work to resolve this issue.

We look forward to hearing from you soon!

Kind regards,
Crimson