The streaming gets jammed with the…
The streaming gets jammed with the adverts so a person has to come out of the programme and resume it thereby enabling a double set of tedious adverts. Unprofessional!
September 28, 2025
Unprompted review
LB
Louise Barber
United Kingdom
Reviews
Review of Itvx
Review of The White Company
Buyer beware!
I placed an order online and realised that it was by default being sent to me. I did an online video session with someone in store who assured me I could cancel the order by phoning the company. I called them and they said it was not possible . I queried this as there is a 14 day cooling off period for online orders. They showed no interest. My free delivery then ended up costing me £9.80. I wrote to them but silence as of now.
They need to train their staff better and adhere to UK legislation.
John Lewis all the way now!
August 1, 2025
Unprompted review
Reply from The White Company
Hi, thank you for taking the time to reach out. I am so sorry to see that you have faced problems with us. I have requested further information so I can assist you further. Thank you, Giordan
Review of Aviva
Chloé was amazing
Chloe was amazing, professional, efficient and so helpful. Thank you for a lovely gesture, the flowers look gorgeous.
May 16, 2025
Unprompted review
Reply from Aviva
Thank you so much for not only taking the time to leave us this fantastic 5-star review, but to also point out the agent that helped you, we really can't thank you enough for going out of your way with this! 😄
That's incredible to hear, we are so very, very glad to hear of this, and have fed it back to Chloe's manager to make sure that they get the recognition they deserve, as that's exactly the service we strive to provide! 🎉
We would ask you to please edit your review ever so slightly to remove the agent's surname to help protect their identity as these reviews are open and visible to the public, not just us. 😊
If you need to contact us, you can get in touch with our team directly here 👉 https://www.aviva.co.uk/help-and-support/contact-us/
Aviva Social Team 💛
Review of Montezuma's Chocolate
The chocolates tasted very unpleasant
The chocolates tasted very unpleasant. Their customer service asked me to return them and declared there was nothing wrong with them! This was an expensive gift and had I not returned them they would have been thrown out.
On the basis of the chocolate and customer service I shan’t be purchasing from them.
November 20, 2024
Unprompted review
Reply from Montezuma's Chocolate
Hi Louise,
I've sent you a request for more information as I can't find an order under your name in our system.
If you can respond to the information request, I will look into this for you.
Thanks
Review of Charbonnel et Walker
Marvellous customer service
Minor problem with a box of chocolates. First class excellent customer service, polite, professional, dealt with the issue.
An excellent example of how customer service should work, if only other retailers adhered to the same standards.
December 18, 2024
Unprompted review
Review of Vodafone UK
Excellent service during recent…
Excellent service during recent problems caused by WhatsApp hack. Same to be said of Apple. No comment on WhatsApp.
February 12, 2025
Unprompted review
Reply from Vodafone UK
Hey Louise,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Review of Centre Of Dental Excellence
Good clinical treatment nice staff, poor billing practice
Good clinical treatment nice staff. Payment requests weeks ahead of treatment is not for the patients’ benefit. If they are concerned about no
shows they should take credit card details four weeks ahead and charge the card if patients fail to attend.
October 10, 2024
Unprompted review
Reply from Centre Of Dental Excellence
Dear Louise,
thank you for your review. We are glad to hear you are happy with your treatment.
We appreciate your feedback regarding prepayment and this has been fed back to management. Unfortunately not all patients value our clinican’s time like you do and missed appointments is a huge issue throughout healthcare. The reason we can’t action your suggested method is for fraud prevention, as we prefer not to store any card payment details in our databases. Also, when we have trialled a period of no prepayments, we had an increase in patients not turning up by 50%.
I hope you can understand this is in the best interests of our patients. However, by taking prepayments we still offer refunds in terms with our cancellation policy.
Wishing you a lovely day.