FG

Netherlands

Reviews

Review of Virtuagym

Rated 5 out of 5 stars

Very good Onboarding and support

Great Onboarding and Support

I started using Virtuagym a few months ago and felt well supported during the setup for managing my Studio. My questions were answered quickly, and the video calls during onboarding were really helpful. I'm excited to see how I can grow with VirtuaGym.

June 16, 2025
Unprompted review

Reply from Virtuagym

Hi FG,

It's great that your Onboarding was such a success.

We will forward your kind words to our Onboarding Team - they'll be happy to hear them.

When you need help with anything else in the future, don't hesitate to reach out to us. :)

Kind Regards,

Customer Success Manager
Lara

Review of Cognism

Rated 1 out of 5 stars

Complete Violation of Privacy – Avoid This Company!

This company has completely violated my privacy. Since they irresponsibly sold my private number without my consent, I’ve been bombarded with calls. I’ve already asked to be removed from their database, but clearly, they don’t care. I keep getting calls for "professional purposes" on my private number, which is not only unprofessional but also illegal under GDPR. If anyone is planning to sue for GDPR violations, count me in—I’ll be one of the first to file a complaint against you.

To any company buying data from them: Don’t even think about it. They’re selling our private numbers without authorization, and I will ALWAYS reject your calls. This is a complete breach of trust and an invasion of privacy.

April 14, 2025
Unprompted review

Review of Prénatal

Rated 1 out of 5 stars

Is someone working in your CS…

Is someone working in your customer service? No reply to emails yet - BTW your new online form isn't working, needed to use the old one. I stayed 1h12min on the phone, no one picked it up!!!!
Friendly in the shop, nightmare via the webshop - avoid them online and try to go in the shop if you can

November 22, 2024
Unprompted review

Reply from Prénatal

Thank you for your review! It's a shame to hear that you had negative experiences with our customer service. This is absolutely not what we strive for.

We are currently in the middle of a warehouse transition, which has resulted in delays in our customer service. We are working hard to make everything run smoothly again, so that we can serve you better in the future. We hope for your understanding during this transition period!