United States
Review of Samsung
1 month old 77” TV stopped working 2 weeks ago. Took service a week to show up for warranty work. Samsung subcontracts their service with poor techs. Tech showed up without needed part. Now Samsung cannot locate part.
Bought new Sony to replace. Sony fighting to keep cash despite not being able to fix
No employee has provided any assistance.
Review of Samsung Electronics
Bought new 77” Samsung tv. Worked for a month. Samsung tech guy took a week to show up. When he finally showed up he brought the wrong part despite having model and serial number. Tech could not advise when or if needed part could be obtained.
CEO department useless. No support whatsoever. Basically they blame the tech guy who is a subcontractor. If subcontractor is bad, fire them. Samsung takes no responsibility for their product or their employees/subcontractors
Review of ThriftBooks
Quality of product exaggerated. Item quality certainly not Very Good. Try FAIR
Reply from ThriftBooks
Hello, Mark.
We're sorry to hear about your experience with the condition of your recent order. At Thriftbooks, we strive to accurately represent the condition of each book we sell, but it sounds like we fell short in this case.
We would like to make it right by either replacing the book with a better-condition copy or providing a refund. Please reach out to our customer service team with your order details and we'll do our best to resolve the issue promptly. https://www.thriftbooks.com/contact.aspx
Thank you for bringing this to our attention and allowing us the opportunity to make it right.
Kirsten
