United Kingdom
Review of aussieBum
Fantastic product , at great prices and the shipping was incredibly quick to the uk. Literally a week. Great company and service second to none and underwear perfect. Be wearing for years. Shame you have no concessions in London no more.
Review of Soak&Sleep
Great quality product at a good price. Service and delivery were exceptional.
Reply from Soak&Sleep
Good afternoon Mr Barratt,
Thank you very much for your kind feedback. We're delighted to hear that you were pleased with the quality and value of your purchase, and that our service and delivery met your expectations. Your support and thoughtful review are truly appreciated.
Sleep Well
Soak&Sleep
Review of The House of Bruar
I have not received the delivery which was ordered over 7 days ago. Really annoyed at lack of communication
Reply from The House of Bruar
Dear Mr Barratt,
Thank you very much for your feedback. We are very sorry to hear you have had this experience with us.
If you could please email us at customerliaison@houseofbruar.com so that we can discuss this with you directly and have a better look into this, we would really appreciate it.
Kind regards,
Jennie – The House of Bruar Team
Review of Brook Taverner
Unfortunately the quality of product has become quite poor. I’ve been buying regularly for the last five years , but have sent so many items back recently it’s ridiculous
Reply from Brook Taverner
Thank you for your review Mr Barratt
Please accept our apologies that you have been unhappy with the quality of your recent purchases.
We do pride ourselves on the quality of ours garments, so we will of course pass this feedback along to our quality control department and have them look in to this.
Further to your correspondence with one of my colleagues, I can see that your items have been returned and refunded in full, but please accept our apologies again for any inconvenience caused.
Kind regards
Rachael Gee
Brook Taverner Customer Services Manager
