Dan L

I tried last year with Luba 1, and again this year with Luba 2. Both times, started well and then fairly quickly the issues started. Customer support is terrible. Even when they agreed to refund me, I had to raise a dispute with my bank because they were totally inept when it came to collecting the device, and then lied and wouldn’t refund me. Do not go near these people.

I got one of their Reverse Osmosis systems through a re-seller. Paid to have it professionally installed by a plumber. It was faulty. No common sense from Vyair, including its Managing Director. Pushed me back to the reseller, and refused to even entertain the idea of refunding me for the installation costs. What a way to wind up your customers. No chance will I buy one of their products again.