Karan Main

Following the nightmare with communications failures due to the Draytec issues, two people were outstanding in their support -
Jamie Connolly and Harvey Parker
They took the time to pick up the phone on numerous occasions and also reply to my emails while on holiday.
I would like to point out that while the Focus ticket' system is available, it does not function efficiently.
Without the intervention of both Jamie and Harvey I am sure we would still be in a mess.
Thank you to both of them.

It is outrageous that this company can get away with supplying items of clothing which are so far from the description. 'Linen and cotton mix' arrived as polyester, which is disgusting. A printed top shown with very sharp images of fish on the website arrived as blurred and fuzzy images on the garment. I wish I had thought to read the reviews on this company before I wasted all my money. I have contacted them for a refund, and obviously, they are not going to reply. The garments will go to charity. Hopefully, someone will benefit.

I also bought the strimmer head which was diffreent to the one on the video. I WISH I HAD READ THE GOOGLE REVIEWS. I am in the middle of trying to return the item which is a painful process and echoes
the reviews below about Trutronica offering a percentage discount and the 'give the item to charity'. They should be called ConTronica, not TruTronica. I wish they could be REPORTED TO TRADING STANDARDS as unfortunately more and more people are going to be tricked.