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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various aspects of their purchases. Many consumers report that the items they received were of poor quality, often made from cheap materials like polyester instead of the advertised cotton or linen. People also highlight discrepancies between the product descriptions and the actual items received, with some mentioning receiving printed sweatshirts instead of knitted cardigans. Consumers also report issues with orders, refunds, and contact with customer service. Many people report that the items they received did not match their orders. Consumers also report difficulties in obtaining refunds, with some being offered only partial refunds or facing high return shipping costs to China. Reviewers also report a lack of response from customer service when trying to resolve issues.

Based on these reviews

Rated 1 out of 5 stars

I would like to complain that Pinterest has become a major advertising spot for fraudulent companies from China and the East. They do beautiful photo shoots of wonderful clothes and goods, but if they... See more

Rated 1 out of 5 stars

More than a month and im yet to receive my order even after opting to pay for faster shipping, got only one response after asking about the order that it would be shipped after 3 Working days that was... See more

Rated 1 out of 5 stars

Very disappointed in clothing received from order. Material not as depicted there was no information as to material content on the website that I could find. Sizes varied all over the board some fit... See more

Rated 1 out of 5 stars

I received a t-shirt made of cheap material, an iron on transfer Santa on the front and nothing looks anything like the picture! DONT ORDER ANYTHING FROM HERE! AWFUL FRAUD!

Rated 1 out of 5 stars

Less than 1 star. I am so terribly disappointed. I thought I was ordering good quality linen/cotton materials, which is why I ordered, but it was all the cheapest polyester and the sizing was all wr... See more

Rated 1 out of 5 stars

Do not buy from this company. The product quality is terrible, and their customer service is worse. I am currently struggling just to process a simple return, and the experience has been frustrating a... See more

Rated 1 out of 5 stars

Despite countless requests to Pinterest to take down these adverts people are still getting ripped off by this scam. After weeks of wasted efforts I gave up trying to return a shirt that looked nothin... See more

Rated 1 out of 5 stars

I cannot begin to tell you how deeply disappointed I am with your product. It is horrendously overpriced for a shoddy, poorly constructed, and frankly, misrepresented merchandise. The fabric... See more

Rated 1 out of 5 stars

WARNING. Avoid this company I came across on Pinterest. I spent £30 on a pair of linen trousers which looked beautiful but were nothing like item on the site. The reality is cheap, synthetic fabric, m... See more

Rated 1 out of 5 stars

I ordered a Knit Cardigan Sweater with Kittens embroidered around the pockets. Beautiful picture on the website Alanduo.com! The package 📦 came about 7-10 days later! It was a polyester fabric coat w... See more

Rated 1 out of 5 stars

As with everybody else, very , very poor quality shirt, nothing like the advertising picture or description. Asked for a refund, but they didnt/wouldn't supply a return address. AVOID AT ALL COSTS.... See more

Rated 1 out of 5 stars

Shocking, shocking, shocking. Product nothing like the picture, shoddy quality, poor seams, takes weeks and weeks to arrive, just totally unacceptable. Hadn't read the reviews before hand - more f... See more

Rated 1 out of 5 stars

I ordered 2 Pants and 1 Shirt. After receiving the "clothings", I was a bit confused, because all the stuff wasnt made from 95% cotton or Linen-mix, it was all 100% polyester. Even the labels inside... See more

Rated 1 out of 5 stars

Utter rubbish on every level. Not worth one star. I never seen such appallingly low quality. No item was anything remotely like the images shown online, utter, utter rubbish. The company should be clo... See more

Rated 1 out of 5 stars

We ordered a caftan : order number HI00086572 dated July the 5th 2025. The material is synthetic, definitely not cotton and linen as described The cut is so completely wrong that it is laughable Th... See more

Rated 1 out of 5 stars

Awful experience - ordered what looked to be very cool, artsy woman's shirt, it arrived weeks later and was nothing even close to what was pictured and expected. It was cheap polyester fabric an... See more

Rated 1 out of 5 stars

Absolutely terrible Sucked in by the nice website, and photoshopped images of retro cotton t-shirts, I ordered one for my daughter. What came through the post was a polyester monstrosity Mr... See more

Rated 1 out of 5 stars

I wish I found the trust pilot reviews first! Awful quality, not what they advertise, terrible designs. I got a "washed cotton" shirt that was actually polyester and spandex. It is hideous! Then a... See more

Rated 1 out of 5 stars

This company is nothing short of Scam artists. The pictures on their website show lovely knitted garments. The knitted ribbing on the pictures, clearly seen. I sent for a cardigan.. paid £31.69 I a... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY. FALSE ADVERTISING. ITEMS ARE NOT WHAT IS ADVERTISED, CHEAP MATERIAL. AGAIN DO NOT BUY FROM THEM.

Rated 1 out of 5 stars

I’m disappointed I can’t rate with a zero stars. Alanduo is a scam, I so much regret not reading these reviews before hand. I ordered 100% cotton merchandise and linen merchandise. I received 95%polye... See more

Rated 1 out of 5 stars

I placed an order, came pretty quickly, opened my package to find they did not send me the item I ordered. I have tried multiple times, using the contact email they provide for issues, and have gotten... See more

Rated 1 out of 5 stars

Another Chinese scam. The dress which I ordered came in a plastic type fabric which does not breathe. It was nothing like the advertised "linen mix". I live in Cairns so I will never wear this dre... See more

Rated 1 out of 5 stars

I finally received garments from Alanduo and was bitterly disappointed. Not the fabric advertised or shown, don’t fit and look like cheap photocopies of those shown on line. No discount given as promi... See more

Rated 1 out of 5 stars

I failed to research the reviews before I purchased 2 (what I thought would be) cute bumblebee overalls! Total SCAM! SCAM! SCAM! No quality, the "fabric" is horrible...not at ALL lik... See more

Rated 1 out of 5 stars

The clothing I ordered were described as cotton/linen blend. It definitely is not! There is no tags stating what the content is but it is definitely synthetic. My entire order is going back.

Rated 1 out of 5 stars

I ordered 2 knitted Cardigans and got 2 ugly polyester printed sweatshirts. I contacted customer service and sent the pictures as was requested on the website but no reply. I would leave a 0 star to... See more

Rated 1 out of 5 stars

This company is the biggest scam ever The goods are shoddy, poorly made and wrongly sized they are made of the cheapest dodgiest material that has faults running through it. They provide no return... See more

Rated 1 out of 5 stars

It is outrageous that this company can get away with supplying items of clothing which are so far from the description. 'Linen and cotton mix' arrived as polyester, which is disgusting. A printed top... See more

Rated 1 out of 5 stars

The Japanese pants that were sent to me were absolutely not what was shown on the website. Was sent terrible printed polyester which should have been linen, they are currently in the bin where they... See more

Rated 1 out of 5 stars

The fabric is not cotton it is cheap and runs really large. The return process is unnecessarily complicated and I’m not sure I will even get my money back. Buyer BEWARE. I wish I looked up reviews bef... See more

Rated 1 out of 5 stars

I think these scammers are the same as RONGSHOP. Beautiful clothes but what you get is so bad it is bonkers that Pinterest allow them on their site. What I received was like a nylon man’s shirt instea... See more

Rated 1 out of 5 stars

What a rip off. Looked online like actually sweaters. Git some cheap silky type fabric with sweater printed on it. Looked nothing like what was advertised. Thank goodness I used paypaland got my mone... See more

Rated 1 out of 5 stars

Anybody thinking about using Alanduo.com, DON’T they are scammers I bought woollen cardigans, on receipt I identified they were not woollen, I emailed them to send them back for a refund, no response... See more

Rated 1 out of 5 stars

So glad that i read the reviews first. The pictures of the jumpsuits looked photoshopped anyway, and the prices looked too good to be true. How are they still trading? One star is the lowest rating yo... See more

Rated 1 out of 5 stars

I would give minus points if I could. What an absolute SCAM of a company. Website looks wonderful but the truth the clothes are really poor quality. Advertises "linen blend" when in fact it's a cheap... See more

Rated 1 out of 5 stars

I saw the most beautiful jumpsuit advertised on Pinterest. Ordered the pants which cost alot of money. But it was so beautiful I was prepared to push my budget. Eventually I could go collect my order... See more

Rated 1 out of 5 stars

I placed an order for over $100 worth of clothing from Alanduo on the 8th November and though money was taken out of my account on same day, I have not received garments or had any correspondence from... See more

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY!!! They false advertise their merchandise. I ordered a jumpsuit that was suppose to be 100% cotton or linen and received a polyester blend jumpsuit which they are... See more

Rated 1 out of 5 stars

This company claims it has a return policy, but it doesn’t really if you live in the US. The return address they sent me is in China. Plus the warning that I would have to pay an import tax in China.... See more

Rated 1 out of 5 stars

I have placed an order recently and the products I've got are far from what is showed at the product description, pictures and videos. They are very poor quality. One dress should be in shiffon,... See more

Rated 1 out of 5 stars

I ordered £200 worth of christmas jumpers as presents...silly me! The order arrived 6 weeks after it was ordered and well after Christmas. On the website the items look like wollen jumpers but they... See more

Rated 1 out of 5 stars

Purchased many items, returned them all. Where did I have to send them…China. Bought them early May returned via USPS as they requested. These items are sitting in China customs since mid May and they... See more

Rated 1 out of 5 stars

Wish I'd read reviews before buying. I usually do. Rubbish material for both items. The dress looked very different in reality, and the sewing was incredibly shoddy.

Rated 1 out of 5 stars

WARNING!!!! this company is a total scam. I ordered dresses, and the design on fabric is all blurry! The fabric looks like a nice cotton, but it’s some weird cheap jersey type fabric. The quality is... See more

Rated 1 out of 5 stars

This company is a total scam. My card was charged and merchandise never delivered. Customer support said insufficient address and call ups. No tracking number

Rated 1 out of 5 stars

I bought two rompers and I was not pleased with the quality of the material nor the fit. They did not look anything like the pictures. it was very thin. I started the refund process and contacted th... See more

Rated 1 out of 5 stars

They stole my money, I never got an answer after they cash my money. No product no money back. This is a scam I'm telling everyone not to buy here it's a scam I made a mistake with my address I try... See more

Rated 1 out of 5 stars

I ordered my purchase on alanduo Japanese art clothing. I paid for my purchase. I did not receive a tracking number for the shipping of product. Sent 3 emails to the email address provided for custom... See more

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TrustScore 1 out of 5

149 reviews

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Rated 1 out of 5 stars

I would like to complain that Pinterest…

I would like to complain that Pinterest has become a major advertising spot for fraudulent companies from China and the East. They do beautiful photo shoots of wonderful clothes and goods, but if they arrive at all they are cheap and nothing like the picture. Sometimes just transfers, cardboard ,plastic ,cheap fabric . Pointless using Pinterest, don't buy anything they advertise!

September 26, 2025
Unprompted review
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Rated 1 out of 5 stars

FRAUD!!!!!

I received a t-shirt made of cheap material, an iron on transfer Santa on the front and nothing looks anything like the picture! DONT ORDER ANYTHING FROM HERE! AWFUL FRAUD!

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Please report the advert to save other victims

More than a month and im yet to receive my order even after opting to pay for faster shipping, got only one response after asking about the order that it would be shipped after 3 Working days that was on 28th July... i gave up on waiting ...thank god i decided to check out only 2 Items as opposed to the 15 items id added to my cart . I do blame myself though for not going through the reviews first... Im thinking reporting the advert will have it pulled off Pinterest as they are fraudsters if all these reviews and my experience are anything to go by.... Please report the advert to help others I've done my part

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed in clothing received…

Very disappointed in clothing received from order. Material not as depicted there was no information as to material content on the website that I could find. Sizes varied all over the board some fit OK other extra large pants were way too small. Material was slimy polyester. Tried to return clothing and was given the runaround. The company replied that since it was such a hassle for me to return it that they would just give me 10% back instead. Do not order from this company.

June 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. The product quality is terrible, and their customer service is worse. I am currently struggling just to process a simple return, and the experience has been frustrating and exhausting. Save yourself the trouble and shop elsewhere.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Less than 1 star A terrible experience

Less than 1 star. I am so terribly disappointed. I thought I was ordering good quality linen/cotton materials, which is why I ordered, but it was all the cheapest polyester and the sizing was all wrong. Alanduo : you lied!!!! From seven products received, I can keep two, the others are unwearable, quality wise and size wise. Anywhere else I can order 2XXL and it fits, with your stuff, it did not fit comfortably around the chest and around the hips. Three items are still to be delivered, I am sure, that I will also be disappointed. I will NEVER order from you again or recommend you. I want a refund, I am sending your stuff back.

August 26, 2025
Unprompted review
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Rated 1 out of 5 stars

This Company will cheat you

We ordered a caftan : order number HI00086572 dated July the 5th 2025.
The material is synthetic, definitely not cotton and linen as described
The cut is so completely wrong that it is laughable
The finishings is shoddy and cheap

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

I really got scammed

I really got scammed. I received cheap fabric shirt that I never ordered. Throw it in the trash where it belongs!

August 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Purchased many items

Purchased many items, returned them all. Where did I have to send them…China. Bought them early May returned via USPS as they requested. These items are sitting in China customs since mid May and they have been cleared. But the seller keeps saying they have not been notified by the customs. They will not refund my $$$ until they get them. Items were grossly mis represented. They advertise on Pinterest. They should be dropped as a seller! Oh, it cost me $81.00 to return them!

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

They stole my money

They stole my money, I never got an answer after they cash my money. No product no money back. This is a scam I'm telling everyone not to buy here it's a scam I made a mistake with my address I try to get in touch with them and after 3 weeks no body answer but yes they got my money.75 dollars. Very bad experience!

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

I would not rate at all! SCAM

I would not even give a 1. STAY AWAY!!!
I ordered on 6/24/2025 and paid an extra 13.46 for 10 day delivery. On July 4, 2025 no package, tracked the package and found that it was at the dispatch center. I thought okay, it is the holiday, no big deal. 7/10/2025 I find that the tracking status had changed to insufficient address so I contacted Alanduo support. They sent me an email with a link to post office to find my package and wished me luck. They were not willing to help search or do anything. That is what they consider good customer service noted on their website? 7/17/25 The insufficient address THAT THEY PLACED TO THE PACKAGE FOR SHIPPING was already sent back to dispatch by the time post office found the missing package. At this point I emailed Alandou support back and informed them of the status of my package with a picture of the label showing that THE MISSING ADDRESS WAS THEIR DOING and the package was on its way back to them. I received a response today saying the package was destroyed and they will “as a courtesy “ refund 1/2 of my money!!!! THIS IS SCAM, PROBABLY LEFT THE ADDRESS OFF ON PURPOSE!

July 25, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered my purchase on alanduo…

I ordered my purchase on alanduo Japanese art clothing. I paid for my purchase. I did not receive a tracking number for the shipping of product. Sent 3 emails to the email address provided for customer support and did not receive any feedback for .y emails sent. Now I am concerned this is a scam. I have contacted my bank institution and will be following up on this if it is a SCAM. Will I be refunded to be continued.
A.s

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

I failed to research the reviews before…

I failed to research the reviews before I purchased 2 (what I thought would be) cute bumblebee overalls!

Total SCAM! SCAM! SCAM!

No quality, the "fabric" is horrible...not at ALL like the photos presented! Some kind of crappy nylon something!

What a shame! The pieces are so cute, and someone honest with integrity could probably produce these items and make a KILLING!

...I should have known, or at least looked at the reviews. What a waste of money and "pie in the sky" dreams of romping through my garden looking like a precious SAHW, growing beautiful flowers in my adorable honeybee overalls! I'll look like a whacked-out fashion-deprived weirdo in these pathetic articles of clothing!

1000% NOT IMPRESSED!!!

FIBBERS HAVE TO PAY EXTRA AT THE GATES OF HEAVEN!!! Misrepresentations are fibs, by the way!

*they did respond to my original ordering email about ordering the wrong size...so I know at least there is a bit of compassion for their victims...I mean, customers!!!

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Appallingly crappy

I cannot begin to tell you how deeply disappointed I am with your product. It is horrendously overpriced for a shoddy, poorly constructed, and frankly, misrepresented merchandise.

The fabric is lowest quality (I was expecting cotton, not polyester). The absolute minimum amount of fabric was used, yielding a skimpy, cheap product. The finishes are deplorable. Never before have I seen raw edges “finished” by a hot knife. Unbelievable.

One of the “dresses” I received was not the size I order, either. Clearly fulfillment is also an issue for you.

I intend to trash my purchase. It’s not even worthy of a charity donation.

You should be ashamed of the product you are putting out in the world.

July 14, 2025
Unprompted review

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