Company of Jokers
Company of Jokers. Driver was a no-show after staying in all day but executive office do not want to know and worst customer service experience. Account will be closed.
August 26, 2025
Unprompted review
CD
Craig D
United Kingdom
Reviews
Review of Amazon Uk
Review of Amazon.co.uk
Terrible company
Terrible company - return booked over a week ago and courier rejected pick up without even contacting the customer. Shocking service. Next scheduled pick up over a week later. Doesn’t help that UK customers are dealt with by South Africa call centre.
August 21, 2025
Unprompted review
Review of Elfin Market
Poor Customer Service
Poor Customer Service - will say 4 days to reply but add another 5 or 6 days on to that. Not the best experience with the company. They also do not refresh your account as should every 6 months to update affordability but even after 9 months still hasn’t been done.
August 19, 2025
Unprompted review
Reply from Elfin Market
Dear Craig, thank you so much for giving us the opportunity to look into your issue. We are truly sorry that you have been waiting for a response, as you know, our team have replied and reset your account so that you could refresh your credit checks. We are really sorry that we could not unlock withdrawals at this time, but please reach out to us in another 6 months and we will reset your account again. Please let us know if you have any questions. Kind regards
Review of McQueens Dairies
Price increase applied but no…
Price increase applied but no notification sent to me, nothing on the website to inform customers of price increase and told it’s an IT issue. Not good enough.
August 15, 2025
Unprompted review
Reply from McQueens Dairies
Hi Craig - A few weeks ago, we sent an email regarding an upcoming price increase for some of our products, which will take effect from August 2025.
We’re sorry if you did not receive this earlier update and we apologise for any inconvenience caused
We always aim to give our customers plenty of notice about any changes, and we apologise for any inconvenience this may cause.
If you have any questions or would like more details about the changes, please don’t hesitate to contact our customer service team and they will be more than happy to assist further.
Review of Costway UK
Poor quality product and poor customer…
Poor quality product and poor customer service. Did not want to know about a faulty product and took too long to reply.
August 11, 2025
Unprompted review
Reply from Costway UK
Dear customer,
Please kindly understand that we reply email one by one.
We are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.co.uk.
Thank you Kind regards
Costway inc.
Review of Evri Parcels
How Evri can operate as a business is…
How Evri can operate as a business is baffling. It’s poor service to cancel a delivery even though the customer is told online at 10pm that it’s still being delivered. Evri - give yourself a shake and act like a customer orientated company.
May 31, 2025
Unprompted review
Review of Cerebrum
Cancelled Subscription but still applied
I cancelled my subscription within 5 minutes of paying for the IQ certificate and had confirmation everything was cancelled then first thing this morning there was a charge for ongoing subscription. This is FRAUD
January 26, 2025
Unprompted review
Reply from Cerebrum
Dear Craig D, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number CRAIGD937845 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Review of Skytv
Poor online experience
Potential new customer but will not proceed as I attempted 3 times online to purchase Sky Tv/Stream package, entered payment details and clicked on confirm order and got technical issue error.
December 4, 2024
Unprompted review
Review of The Scent Reserve
Still waiting over a week for an order…
Still waiting over a week for an order but website still states 1-2 day delivery. False advertising so will not be using again
November 13, 2024
Unprompted review
Reply from The Scent Reserve
Hey Craig,
I am so sorry that you have experienced a delay with your order, I have requested some more information from you so we can look in to this, or alternatively you can email us on help@thescentreserve.com with your order details
Review of Evri
Would have given less than 1 star due…
Would have given less than 1 star due to the complete incompetence of this company. I was given a 2 day delivery confirmation from 21/10. Told via the app delivery between 1900-2100 and at 20:53 an update to say next working day. Absolute shambles of a service.
October 23, 2024
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Review of UPS UK
Probably the most incompetent company to deal with
Order dispatched at end of September and passed to UPS to deliver. Misplaced the order and “lost in transit” what an incompetent company to deal with. Don’t use them.
October 12, 2024
Unprompted review
Reply from UPS UK
Hi Craig. We're really sorry to hear of your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address, telephone number, quoting case number 5197517 by emailing our UK & IE team at uktrustpilot@ups.com. Many thanks, Laura.
Review of Jacamo
Next Day Delivery is misleading
Ordered online 11th August, was informed next day delivery if ordered before 23:00. Still waiting for next day delivery. Not a great experience. Over promised and very much under delivers.
August 13, 2024
Unprompted review