vikalp paharia

United Kingdom

Reviews

Review of comfee-uk.com


Rated 1 out of 5 stars

Your delivery partner left the ac…

Your delivery partner left the ac outside the apartment gate and did not deliver to home door. He was very rude and unprofessional. While I am yet to use the product, it looks good so far and the negative review is all about the delivery experience

June 30, 2025

Reply from comfee-uk.com

Thanks for compliment on the look of the unit and taking the time to segregate the product from the delivery. We work with a number of providers to give us coverage over the UK so its sometimes the case not everyone experiences the same level of service. We are consistent in only agreeing a 'kerbside' delivery and do mail a reminder this is the case along with some top tips on using it. We have many brilliant stories out of thousands of deliveries of providers going above and beyond but we cant guarantee each driver from each provider will provide something more than what is agreed for free delivery. Have a great rest of summer, Team Comfee.

Review of Rotimatic


Rated 4 out of 5 stars

Just started using it

Just started using it. So early days. Customer support is pretty good.

IOS app has issues and order tracking was also broken on website

June 9, 2024
Unprompted review

Reply from Rotimatic

Hi Vikalp,

Thank you for your feedback! We're glad to hear that you're finding our customer support helpful.

We apologize for the issues you've encountered with the iOS app and order tracking on our website. Our team is actively working to resolve these problems to improve your experience.

If you have any other concerns or need further assistance, please don't hesitate to reach out.

Best regards,
Team Rotimatic