LI

Liesl

United Kingdom

Reviews

Review of Endura

Rated 1 out of 5 stars

Disappointing customer service

Disappointing customer service. My complaint about a product was escalated for further investigation and estimated to take 2 working days. Still waiting for a response over 2 weeks later. I note this morning that the online conversation thread has been marked as 'complete', which it most definitely is not!

August 24, 2025

Reply from Endura

Hello,

Thank you for your review.

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter is now being resolved by our Customer Relations team.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Liam

Review of Spring Savings

Rated 5 out of 5 stars

Just brilliant!

Straightforward, easy to use app. Instant deposits and withdrawals to nominated account, and a great interest rate. What more could you want.

September 1, 2025

Reply from Spring Savings

Thanks for your kind words!

Review of ArrowXL by JP Home

Rated 1 out of 5 stars

Poor customer service

We had a failed furniture delivery due to broken down vehicle. The delivery was rescheduled to a date that was not at all convenient for me, so I contacted customer service to arrange an alternative date. Sadly that message didn't filter through to the correct department and the furniture arrived despite me asking to postpone to a more convenient day.

August 19, 2025

Reply from ArrowXL by JP Home

We regret that the delivery was not convenient after the vehicle breakdown. We will look into why the message to postpone wasn't received by the correct team. We appreciate you bringing this to our attention.

Review of Yodel by InPost

Rated 5 out of 5 stars

A delivery company that actually rings…

A delivery company that actually rings the doorbell - hooray!!

June 28, 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Run North West

Rated 5 out of 5 stars

Outstanding

Not only did my new trainers arrive super quick, they were accompanied by a lovely handwritten note and pack of sweets. Absolutely delightful personal touches. I would go out my way to shop with Run North West again.

May 7, 2024