Reply from DiscoverCars.com
Dear Kml,
Discovercars.com aims to make the booking process as easy and transparent as possible.
We take customer feedback seriously — we use it to know what and where we can improve to make the process of booking a rental car even clearer and simpler.
Please, contact us via reviews@discovercars.com sharing the details mentioned below, so we can help you:
1. Link to this review
2. Your booking number (if you don't remember it, you can also provide the full name of the main driver, pick-up/drop off locations and dates)
3. The short description of the issue which caused your dissatisfaction
Looking forward to helping you.
Amy Neil
Community Manager