Abin Thomas

Thank you for providing your feedback. We genuinely regret any challenges you've faced. Please note that, as a licensed casino, we do not possess the capability to influence the gaming process or your winnings.

Allow us to clarify that success in a casino is consistently random and never assured. Our casino is committed to fairness and transparency, holding a valid license that is verifiable on our website.

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Hi Abin, thanks for the fantastic feedback! It’s wonderful to know you think Betty is the best. We’ll keep working hard to deliver a top-notch gaming experience for you. Enjoy the fun!