Gloria L Gong

United States

Reviews

Review of Priority Pass


Rated 2 out of 5 stars

Priority Pass member being treated as 2nd class member

I joined PP six years ago via my credit card company. It was great at the beginning. Easy access to domestic airport lounges but slowly PP member being push away because most of the lounges have their own acceptance of priority members. If you fly within United States, some airports don't even have lounge available for access. You have better luck if you fly internationally, better food, better service and more lounges to choose. Starting 2026, only Capital One Venture X cardholder can access lounges for free. Being an authorized card user needs to start paying for access. No accompanying with guests either. Bad business concept!

February 14, 2025
Unprompted review

Reply from Priority Pass

Hi Gloria, thank you for your review. We’re glad to hear you’ve enjoyed Priority Pass over the years, and we completely understand your concerns. Lounge access can vary by location and partner policies, and we know this can sometimes affect availability. We’re continuously working with our partners to expand options and improve the experience for all members, and we appreciate your feedback as it helps guide these efforts. Regards, Priority Pass

Review of Klook Travel


Rated 5 out of 5 stars

Today is my beautiful day

Today is my beautiful day. I got a BOGO offer from Klook - Hankyu Tourist Pass.

September 16, 2025
Unprompted review

Reply from Klook Travel

Dear Gloria
Your review is filling our hearts with joy! All the best on your travels! :) Cheers Jenny k

Review of Great Value Vacations


Rated 5 out of 5 stars

AMAZING DUBAI

The trip to Dubai really open my eyes. First, I have been using Great Value Vacation services in the past and I do like what they offer in the travel packages. This is the first time GVV offers such a package for Dubai. The itinerary looks great and the price is right so I took the opportunity of a life time. As soon as we arrived at the Dubai airport, a driver from the Grayline Travel was waiting to transfer us to the hotel (which is a great comfort). Then, day after day per the itinerary, we always get inform of what the daily program would look like via Whatsapp. Whoever the driver will be to pick us up to the excursions, the driver always let us know ahead of time. The communication of the local travel agency Grayline with the client is top notch. The City itself is amazingly beautiful in terms of landscape, clean streets, beautiful and modern architecture, every building has its own special looks. People are friendly and with respect in their eyes. We are so blessed that we have the opportunity to enjoy the beauty of this city. Beside all the greatness, there are two negative aspects about Dubai. First, air pollution needs to be addressed and improved. Second, the subway system needs a major overhaul. There are a lot of venues but the subway system can hardly reach out to. We always need to call for taxi or Uber to get to somewhere which is very costly and it increases more air pollution for the city.

May 28, 2025

Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us regarding your recent trip to Dubai. We are delighted to hear that you enjoyed the itinerary, communication, and beauty of the city. Your feedback on the air pollution and subway system is appreciated, and we have shared it with our team for further review.

Best Regards,
Great Value Vacations

Review of Allianz Partners USA


Rated 5 out of 5 stars

Allianz has the most affordable pricing…

Allianz has the most affordable pricing among the travel insurance industry. My husband and I have the annual coverage of $485. I have received a renewal notice for 2nd year. Allianz still offerred me the same rate as last year plus they let me add my son in the same coverage for FREE. No other travel insurance can compare with Allianz. Thank you, Allianz.

August 24, 2024

Reply from Allianz Partners USA

Dear Valued Customer,

Thank you for your kind words and for choosing our travel insurance. We are delighted to hear that you find our pricing affordable and that you appreciate the value we provide. We are also glad that you were able to add your son to your coverage at no extra cost. We strive to offer our customers the best possible coverage and service, and your feedback is greatly appreciated.

Sincerely,
Rosie, Social Care USA

Review of Great Value Vacations


Rated 4 out of 5 stars

Happy with GVV self-guided travel package arrangement

I like that Great Value Vacations arrange the location of the hotels close to public transportation and subways. This is my first time doing the self-guided tour in Europe and I feel safe and comfortable with the arrangement that GVV provided. Guests would like GVV to arrange railway transfer in the morning instead of in the afternoon.

March 23, 2024

Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us! We are delighted to hear that you felt safe and comfortable during your self-guided tour in Europe with the hotels' locations close to public transportation. We appreciate your feedback regarding the railway transfer timing and will share this with our team for future consideration.

Best Regards,
Great Value Vacations