XY

Hi XY,

We’re sorry to hear about your experience. Our team is committed to fairness and transparency, which is why every action taken on an account strictly follows our published Terms & Conditions. These policies are available to all players at any time and are there to protect the entire community from unfair practices.

We understand that losing SC can be frustrating, and we never want a player to feel unheard. If you reach out directly, we’ll gladly review your account activity and provide clear answers. We’re here to ensure a safe, friendly, and fair experience for everyone on our platform.

Hello, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team

Please provide proof of your purchase at UltraSpin.VIP or contact us with your username or email address and we will gladly refund or redeem you if above the minimum threshold. No one with a balance was ever locked out of their account. We believe you have us confused with another site. Either way, best of luck to you no matter where you play

Thank you for your review, XY! We’re happy to hear that you’re enjoying The Money Factory! If you ever have any questions or need assistance, feel free to reach out to us at support@themoneyfactory.com. We’re always here to help!

Best regards,
The Money Factory Team

Hello,

Thank you for your positive feedback. We're dedicated to maintaining high standards and ensuring our players have an enjoyable experience. Your satisfaction is our priority.