Lucia

I received a charge credited to my account and contacted support to understand what it was. They told me they couldn’t provide any details because the purchase was not made with my email (even though apparently it was made with my money). I opened a ticket to find out what I had supposedly bought or if I had any active subscriptions, but was told I’m not allowed to have this information.

So I cannot know what the charge is for, and I cannot know who used my money. This feels like a scam.

Please ask your sitters to enter correct availabilities in the app. I've been contacting tons of them since weeks and they are all not available in the chosen dates, when it shows they are! It's such a waste of time for who's looking for a sitter and harms those that might be available for real.

For the 4th time, my ticket has been closed without a resolution. On social media I get told to wait for ticket resolution. Once again, I got confirmed by YOUR staff at the airport that you guys had a technical issue with the application and I would just need to ask for a REFUND. I sent you proof of it, I CLAIM my refund. This should have been an easy problem to solve and it's turning into a nightmare.

The worst airline I've flown with.
App not working properly, charging money because of their issue and ignoring customers' ticket requests.

I've opened a third ticket now for something I was reassured by the Corendon airport staff I would have got after my flight. Still waiting.

Ho acquistato una collana d'oro 18kt, che si è spezzata dopo poco più di un mese che l'avevo al collo. Tornata in negozio per cambiarla o ripararla ma la garanzia era solo di un mese, me l'hanno riparata con oro di bassa qualità o proposto di riacquistarla per 300€ in meno!!!!
Truffa.

Booked 3 times a cleaner and he/she never showed up.

Bad service

The service is working every other day, there's always an issue coming up.
I've been trying since this morning to reach out to the customer support since my WIFI is again not working. There are no issues in my area, that's what the chatbot always tells me to check, so then what's the issue?

I've tried to restart, reset, every tip found online. I am paying for a service that's making me stressed.