JANICE WARD

Let down by giving Evri excuses for not delivering my order and as usual asking if I was home..yes twice I waited and today is the last day for delivery therefore if it does come it will not be accepted its too late.when will qvc give priority and appreciation to the customer 26years of spending with you and all I get are excuses and told to wait..Not acceptable...

On the downside when I saw what was left in my safe place I thought someone had dumped a box of garbage at my door- why do you send expensive handbags out in cardboard boxes that look like they should be in the bin it's disappointing..
Now to the purchase I love the Radley and the price the bonus is the easy pay qvc are great on that because you don't feel like your spending too much( long term you are) but it is good.im a long-term customer and I can't resist the brands on this channel they just get better...better still if you dumped the nasty battered cardboard boxes...And as a last critique the presenters are now very hard sell and too many of them giggling and telling jokes etc pics of dogs n cats....WHY IT IS UNPROFESSIONAL....

Trust pilot gives people a platform to tell the truth about injustice that sometimes cannot be resolved...Also to rate the quality of goods and how companies operate for instance if they deserve your custom etc....

QVC are persecuting me because Evri left my deliveries outside my building they have sent a bar code to evri insisting that I am not trusted therefore I must sign and be seen with my front door open accepting all deliveries as well as photographic evidence as if this wasn't bad enough the instructions they have logged with evri has had a knock on effect which means all deliveries from all companies are asking for a signature.I intend taking this further they should be persecuting evri for their appalling service but no they go in hard on the customer..DISGRACEFUL..!!!!!!!

The courier dumped my two orders outside of course they were stolen and not for the first time..if you use Twitter X you will know who I refer to I phoned QVC stressed and upset The customer service lady Faye was brilliant she calmed me down assured me this would be investigated and my items replaced as soon as possible thankfully with a different courier..x

Been deliberating buying this for a while and qvc had one of their great easy pay options it was a no brainer, it arrived quickly and I love it...although it is heavy its a statement piece that you would not find anywhere else except qvc...Delighted