DS

Deborah Swift

United Kingdom

Reviews

Review of Rowland Homes


Rated 5 out of 5 stars

Excellent house

Excellent house, excellent site, excellent support. Shout out to Jordan the sales executive who helped me every step of the way and provided first class customer service. He is wonderful. Any issues that inevitably arise are dealt with quickly & effectively by the site team. Thank you to all at Rowland for a great experience buying one of their stylish homes.

September 29, 2024
Unprompted review

Reply from Rowland Homes

Thank you for taking the time to leave a great review about your experience at Levens View and with the Rowland team. Thanks Rowland Homes

Review of Watson Ramsbottom


Rated 5 out of 5 stars

Excellent

Excellent, the administrative support team provide first class customer service. Thank you.

September 26, 2024
Unprompted review

Review of Kroo Bank Ltd


Rated 5 out of 5 stars

Fabulous bank and fabulous service ……

Fabulous bank and fabulous service … modern, forward looking, great app & interest paid on a current account. What more could you ask for. Thanks Kroo!

January 10, 2024
Unprompted review

Reply from Kroo Bank Ltd

Thanks for taking the time to leave us a review. We're so happy to hear you're having a good experience with Kroo. We'll pass your feedback on to the team.

Mike

Review of armalytix.com


Rated 1 out of 5 stars

Frustrating Amateurish & terrible The whole experience was extremely…

The whole experience was extremely frustrating. The platform was amateurish.The help chat box was difficult to find, when loaded it hovered over the screen, so The function buttons could not be accessed at the same time. it took me forever to work out how to remove the chat box. The electronic system connecting to the banks did not work, and I ended up having to do the whole thing manually. It took me absolutely hours as I had to download statements to my laptop in order to upload into Armalytix. It was a terrible experience.

January 4, 2024
Unprompted review

Reply from armalytix.com

Hi Deborah. We’re sorry you didn’t find the Armalytix process as smooth as our customers normally do. Whilst 99% of UK banks are covered by Open Banking, unfortunately the banks and building societies you hold accounts with don't support Open Banking. Whilst there is nothing we can do about this, we do allow you to upload statements which is similar to (but more secure than) the process you would have to follow if you weren't using Armalytix. It's great that you were able to take advantage of our chat functionality to speak to our support team - clearly if you're on a mobile the screen is limited for space so the chat window needs to be closed to continue using the system but once on laptop hopefully it fitted a bit easier!