Margaret Saunders

Customer service team provided quick and helpful responses. Sara in particular I had ongoing communications with. She was very helpful.

I though did dislike paying to return the items. Would have preferred even a prepaid label where the amount was deducted from my refund. It’s quite a lot of hassle to post so much back given the price of the goods is a lot

Customer service though was very helpful - thank you

Amazing pharmacy
Staff are always great and do their best to serve you.
We’ve used this for collecting prescriptions, pharmacy first; seeing the GP re medical issues as well as the vaccination clinic.
We’re very lucky to have this on our doorstep.
Thank you so much for everything you do for my family.

Took a while to get a resolution from customer services but they did respond which is a plus as other companies aren’t as good

Fabulous service- thank you

First time I’ve had to return an order. Tried to cancel it a few mins after ordering as I’d forgotten something.
Hence I now had two orders coming as it didn’t cancel in time before being shipped.

They said no problem as I could return the order via one of their methods; they give a QR code and I return it.
Fine!

But now they’re saying they can’t find the order being returned
Royal Mail show it’s been delivered.
Myprotein can’t locate it; therefore £113 isn’t going to be refunded to me!

They’ve been trying to locate the parcel for a long time now and I fear I’ll need to go via my credit card for the money.

Won’t be ordering from them again!

Please refund me what I’m owed!