MrsGailHammond

Hi,

We apologize that you've had a less-than-satisfactory experience with delivery timings. This is not the experience we want any of our customers to have. Our logistics team reviews customer requests carefully and processes each order as quickly as possible. However, we understand that delivery issues can arise due to factors beyond our control.

We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.

Thank you for your kind understanding. Have a nice day!

hi MrsGailHammond

We apologize you've had a less than satisfactory experience with delivery timings and that's not the experience we want any of our customers to have. Our logistics team reviews customer requests very carefully and processes each order as quickly as possible, but we understand there can always be delivery issues related to factors out of our control.

It is really a pity that the clothes do not fit well. To make it convenient for all customers, each item has its own size chart which might be different from your local size chart. And the size chart is listed on the product page for every product. Before placing the order, we highly recommend that you check our size chart first so that the clothes will fit better.

Our Customer Service Team will contact you as soon as possible and find the best solution for you. Can you provide your order number or recipient's name, phone number, address or more information to help us? We will provide you with a satisfactory solution.

Best regards

Thank you for sharing your feedback on your positive experience, we really appreciate it!