Mr James

United Kingdom

Reviews

Review of Lyca Mobile UK

Rated 1 out of 5 stars

DONT NOT JOIN LYCA MOBILE

UPDATE: THEY CHARGED ME £20.00 TODAY FOR NO REASON.

STAY AWAY FROM LYCA MOBILE

UPDATE - IVE CANCELED THE ACCOUNT YET THEY ARE STILL TAKING PAYMENTS OUT MY ACCOUNT




DONT NOT JOIN LYCA MOBILE

I JOINED TO GO TO TURKEY AND BROUGHT THE ALOTURK PACKAGE - LANDED AND DOES NOT WORK - CONTACTED THEM FOR A REFUND BUT THEY KEEP IGNORING ME. STAY WELL AWAY. I THINK THIS COMPANY IS SCAMMERS. STICK TO THE MAJOR NETWORK. SAY NO TO LYCA

December 13, 2023
Unprompted review

Reply from Lyca Mobile UK

Dear Customer,

I apologize sincerely for the inconvenience you've faced with the Aloturk package and the difficulties in getting a refund. Your feedback is crucial, and I understand the frustration this situation has caused.

We hope for an opportunity to fix the issue and wish you to continue the service. Also, I can see the usage from your bundle allowances. If you are still facing the issue, please let us know. I will assist you in resolving the issue.

Regarding your issue, I have sent you an email with the details. Please check and update us at trustpilotreview@lycamobile.com.

Naveen
Lycamobile Team

Review of Numbergroup

Rated 5 out of 5 stars

10/10 Numbergroup Diane amazing.

I have used three other companies before - Not one of them compare to Numbergroup - So professional and polite, Speedy with getting things done. Especially Diane who looks after my account - What can I can one in a million 100/10 for Diane.

October 11, 2023
Unprompted review

Reply from Numbergroup

Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you've had a positive experience with Numbergroup, and especially with Diane. Our team strives to provide the best service possible, and it's always rewarding to hear that we've made a difference. Diane will be delighted to hear your kind words - we're proud to have her on our team!

Thanks again for your feedback and for choosing Numbergroup. We look forward to continuing our great partnership with you.