Review of Lyca Mobile UK


Rated 1 out of 5 stars

DONT NOT JOIN LYCA MOBILE

UPDATE: THEY CHARGED ME £20.00 TODAY FOR NO REASON.

STAY AWAY FROM LYCA MOBILE

UPDATE - IVE CANCELED THE ACCOUNT YET THEY ARE STILL TAKING PAYMENTS OUT MY ACCOUNT




DONT NOT JOIN LYCA MOBILE

I JOINED TO GO TO TURKEY AND BROUGHT THE ALOTURK PACKAGE - LANDED AND DOES NOT WORK - CONTACTED THEM FOR A REFUND BUT THEY KEEP IGNORING ME. STAY WELL AWAY. I THINK THIS COMPANY IS SCAMMERS. STICK TO THE MAJOR NETWORK. SAY NO TO LYCA

December 13, 2023
Unprompted review

Reply from Lyca Mobile UK

Dear Customer,

I apologize sincerely for the inconvenience you've faced with the Aloturk package and the difficulties in getting a refund. Your feedback is crucial, and I understand the frustration this situation has caused.

We hope for an opportunity to fix the issue and wish you to continue the service. Also, I can see the usage from your bundle allowances. If you are still facing the issue, please let us know. I will assist you in resolving the issue.

Regarding your issue, I have sent you an email with the details. Please check and update us at trustpilotreview@lycamobile.com.

Naveen
Lycamobile Team