MA

Margaret

Ireland

Reviews

Review of Travel Department

Rated 3 out of 5 stars

Solo over 55 to North Tenerife

Trip was a solo to Tenerife with a group of 22. Well organised , we were met at airport, hotel was good , tours fine . The holiday was however disappointing for me due to the rep, Julia, who called the WhatsApp group “the weird and ugly group” ! Grupo Raro Y Feo!
I contacted the travel department on my return who dealt with the rep but were not prepared to give me a small refund or small voucher due to this. Presumably the rep thought we wouldn’t be able to translate the name which is also insulting, When confronted she changed the name but it left a bitter taste ! I would not go with the travel department again as I don’t feel they handled my issue to my satisfaction.

September 22, 2025
Unprompted review

Reply from Travel Department

Hi Margaret, we are very sorry to hear about this experience, as it is certainly not what we want any of our customers to encounter. We are pleased that certain aspects of the trip were satisfactory. However, we regret that this incident occurred and affected your holiday. We are also sorry that our follow-up and explanation did not meet your expectations. While we are disappointed to learn that you would be reluctant to travel with us again, we hope that, in time, you may reconsider and allow us the opportunity to welcome you on another holiday in the future. Regards, TD

Review of Panda

Review of Fastway Ireland

Rated 5 out of 5 stars

Good at keeping you informed

January 16, 2024

Reply from Fastway Ireland

Hey there,

We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.

Best Wishes,
Your Fastway Customer Care Team

Review of Des Kelly Interiors

Review of JD Sports, Ireland

Rated 1 out of 5 stars

Very negative experience

I’m 60 years old, I find when I visit the store with my grandchild, a young teenager , the staff , being young , turn to her and ignore me and I’m the one with the money.
I recently visited your Swords store alone and knew exactly what I wanted,, but the staff never came near me and served people on the floor that came after me, I waited 20minutes and then walked out. I feel old when I go there , but 60 year olds need runners too. When I go to lifestyle , sketchers etc I always get a feel good factor. I appreciate a lot of your staff are young and students on low wage but a smile and for them to serve you , is not too much to ask, is it?

August 27, 2023

Reply from JD Sports, Ireland

Hi Margret,

Your review has been greatly appreciated.

I am sorry to hear that you did not have a pleasant experience at our store.

If you want us to investigate this further, please contact us at onlinereviews@jdsports.co.uk​

Please include your reference TP40857 within the subject and contents, followed by your order number, full name and billing address including postcode.

Regards,
Arman,
JD Sports Online Review Team.