Awful gameplay .Took all my deposits without a single decent win returned or bonuses landed .absouloutely shocking This site needs investigating for how ridiculously poor the win /loss ratio is . I think i should say lose /lose because thats all it does its appaling . Gone ahead and permantely closed my account .absouloutely vile site and complete rip off merchants .stay away from this scam site.
Wish I had read the reviews first absouloutely appalling gameplay 😕 Avoid avoid avoid!!!!.
September 25, 2025
Unprompted review
Reply from Luckymate
Dear Kelly,
Thank you for sharing your feedback. We’re sorry to hear that your experience with us has not been positive.
We take concerns like yours very seriously, and we would like the opportunity to look into the specific issues you encountered. To do so, we kindly invite you to contact our Customer Support team with the details of your account and gameplay. This will allow us to review your case thoroughly and provide you with a clear response.
Our support team is available and ready to assist you directly.
Absouloutely horrendous gameplay !. Nowhere near a good app at all !!.
September 24, 2025
Unprompted review
Reply from Quickbet
Thank you for the review, Kelly.
So if I'm getting this right… you've rated us 1 star based purely on your own luck? 😅 You do know that the only factor in play is luck, right? The results are random, we have zero control over the outcome, and the odds are not on your side.
Just to give some perspective, turning a £20 deposit into £150k on your preferred stake (£0.20) has odds of roughly 1 in 40 billion. The games you played are also medium/high volatility, meaning your session is completely normal. If that's not your cup of tea, you might want to try lower volatility slots instead.
Please approach gambling with a realistic mindset, and if "nowhere near a good app at all" refers to something other than your luck, we're happy to hear constructive feedback on how we can improve. Complaining about bad luck, however, is unfortunately not something either of us can fix, that's the nature of a game of chance.
Another absouloutely disgusting app completely rips you off and not up to standards at all Avoid at all costs . I really wish I looked at reviews first and I wouldn't have lost my money .
Awfully bad . THIS IS one of the worst I have ever played or joined . Only just signed up and straight closed my account. After I experienced how truly awful the gameplay is
September 23, 2025
Unprompted review
Reply from AK BETS
Good evening Kelly,
You requested closure of your own account via Trader Chat.
Don't let the facts get in the way of a good story.
We’re concerned to hear about your experience and would like to understand exactly what happened. Could you please provide more details through the Trustpilot form so we can review your case properly and address any issues?
Changing my review .if I could give minus one stars. I would complete scam site .Absouloutely horrendous gameplay. Awful awful awful 😖 Never had one spin out so much and never lands nothing .Does not give any returns at all or land bonuses. Completely rigged to the max .
September 22, 2025
Unprompted review
Reply from BetTom
Hi Kelly,
We’re very sorry to hear about your experience and understand your frustration. Please be assured that all our games are powered by certified Random Number Generators (RNGs) and are independently tested to ensure fair and random outcomes.
We’d like to investigate your concerns further.
Could you please contact our Customer Support team via support@bettom.com so we can review your account and gameplay history in detail?
Your feedback is important, and we want to ensure every customer has a fair experience.
Absouloutely amazing super fast delivery faster than the expected date and the product arrived in great condition !. Absouloutely love my new trainers .Thank you very for such a great service !🙂🙂very impressed.
I did used too really like this site ... not anymore absouloutely appalling gameplay bonuses constantly purposefully spun out .you have too deposit a fortune before you get anything even remotely decent back . Constantly takes all your deposits and gives nothing, no decent wins at all or bonuses landing absouloutely disgraceful .
September 10, 2025
Unprompted review
Reply from Videoslots
Hello Kelly,
We understand how frustrating it can feel when gameplay and bonuses don’t deliver the excitement you were hoping for. Please note that all our games run on certified Random Number Generators (RNG), which ensures fairness and randomness at all times.
As we were unable to locate your account with the information provided, we’ve requested a few additional details. Once we receive them, we’ll be happy to review your case further and provide more clarity.
Awful 😖 constantly spins outs . Does not land bonuses. when it does land barely pays anything and i think its pretty much a scam casino .They will take your money but not give you your withdrawls without a load of jumping through hoops . Absouloutely disgusting 🫣 Also very outdated as most do Automatic verification through the banking process these days.
I actually believed this app was decent at first .It is not please Avoid absouloutely shocking gameplay .No decent returns and bonuses constantly purposely spun out .when they do land most of the time the payments it gives is minimal. Hardly lands fisherman and decent amounts at all .you will also wager 1000s without any decent returns 😕 extremely disappointed. Avoid at all costs unless you want to lose all your deposits everytime with no decent returns.
One of the worst experiences ever avoid at all costs. I was allowed to deposit and soon as I wanted too withdraw. I could not because you need photo id to verify account. and if there was any other way for verification it would not be an issue . Their isnt of course 🙄🙄asouloutely disgusting you should not be allowing anyone to deposit without verification first. I am so sick and tired of these casinos. Doing the same shit it is getting very boring just so they can keep your 💰 .
Wish I read the reviews first. Absolutely horrendous site . Gameplay is one of the worst. I have ever seen .no bonuses land whatsoever and the win /lose ratio on game play is disgusting . It takes all your money and gives nothing .. I will never be playing this site again one of the worst I have ever played !!!!!!. These fake sites should be closed down for good .
Was really good first few times I played now its just money hungry and takes all your money and gives nothing decent in return and bonuses are constantly spun out .you can expect this too happen every so often its way more than that. It is every single time now across all games really disappointed with my experiences recently. I have had a fair few wins. Now it just takes takes takes constantly and also you barely get anything in return at all on gameplay .one of the worst apps 😒. Really annoyed with this app now .
June 26, 2025
Unprompted review
Reply from Mega Riches
Hi Kelly,
We understand it's frustrating when games are not going as planned. As a licensed casino, we adhere to strict regulations and audits. These regulations require that our games undergo comprehensive testing and certification to verify the accuracy of their RTP and the fairness of their RNG.
This guarantees a fair and transparent gaming experience for all players. We are dedicated to maintaining these standards and providing a safe, responsible gaming environment.
Minus 0 stars .one of the worst experiences. I have ever had .I won over 300 pound except couldn't cash it out surprise surprise....stupid verification for id documents does not work and is useless .tried getting help was useless with any help whats so ever. just kept sending me the same stupid auto message .I had no choice but to play because it would not let me cash out a penny of my winnings .Then they robbed me blind .when I had already stated. I needed that money ... this site is one of the biggest scam sites going and seriously needs investigating ...definitely money laundering at the very least .I will never be on this site again ..disgusting behaviour .🙄🙄🙄😡😡😡.
Awful site does not give barely anything if anything .bonuses spun out everytime and more times than not you get zero money returned at all .once of the worst sites to play .would not advise playing this app 😒 🙄.
June 14, 2025
Unprompted review
Reply from Mega Riches
Hi Kelly,
Variance is a normal and expected part of the gaming experience. Please also note that the size of your bet does not influence a game's Return to Player (RTP) rate - the RTP remains constant, no matter how much you wager.
As a licensed casino, we operate under strict regulatory oversight. All our games are rigorously tested and certified to ensure the accuracy of their RTP and the fairness of their Random Number Generators (RNG). This process ensures a fair and transparent experience for all players.
We remain committed to upholding these standards and providing a safe, responsible gaming environment.
Shocking site .did not pay out my winning .I have had to wait over a week to recieve nothing .avoid at all costs. I have emailed on several occasions and each one been ignored without resolving the situation. I will never play this site again.
January 12, 2024
Unprompted review
Reply from Lottoland
Hi Kelly,
We are sorry to hear about your experience with us, In order to be able to review your case we would ask that you contact us directly.
However, you can contact us through email at support@lottoland.co.uk or live chat which can be found on the Lottoland website and you will be connected with one of our agents who will be more than happy to assist you.