Expectations exceeded
On looking back on previous reviews, it is immediately apparent that Barretts of Kent place great importance on customer service. Having recently purchased a used BMW 3-Series from their Ashford dealership, I can fully concur with the positive views expressed. Finding an ideal replacement for my existing car was proving more difficult than envisaged and as a result I visited a considerable number of dealerships. Fortuitously, circumstances had me visit Barretts of Ashford, although by no means my nearest BMW dealer. Here, BMW Sales Specialist Shah Chowdhury spent time listening to my requirements and came up with a two-year-old 320i that met those needs perfectly. The purchase process and hand-over of the vehicle were handled impeccably in a relaxed and friendly manner by Shah. In the brief time I've owned the 320i, it has exceeded my expectations, and I'm really grateful for the day I chose to 'drop in' on Barretts.
October 7, 2024
Unprompted review