Mr Paul Harding

As a buyer of online goods you usually dont get to choose the carrier. This is done by the seller. On this occasion I opted for and paid extra for a Saturday Delivery as the item was large and fragile so I wanted to be there to accept the delivery. Late on Saturday AM I got an email saying there was a delay and my package would not arrive until Monday. No use to me so I tried to contact them. Totally impossible to speak to anyone to rearrange. This could not be done online either. I ended up changing plans to wait in all day Monday. Terrible company as no way to contact them.

I have been looking for this model of Bass for years as it was my first Bass back in the 1970s. Unpacked it today and I am delighted with the condition for a fifty year old Bass. Very well packed. Only downside was the carrier Fedex. I paid extra for a Saturday delivery but they let me down. Not Rich Tones fault, but very annoying. Rich Tone have offered a carriage refund.

I had questions before I made a decison on which product to buy. These were answered quickly and honestly enabling me to make the right choice. Delivery was quick and item was well packed. Great Job. Thanks

I have bought from IJT several times. Their Own Brand Toner is always high quality and much cheaper than the original cartridges. Delivery is fast. Great Company!

Helpful information was given both by email and text confirming when the parcel would be delivered. Delivery driver was polite and friendly. No problems.

My order was well packed and arrived quickly. Prices were fair compared to some from other suppliers.

I ordered a Markbass Combo cover on 30th Sepember. It arrived today 2nd October. Really quick delivery by a decent carrier. The cover itself is top quality, much thicker than some others I have seen. I am sure I will be ordering again soon.

Good information on expected arrival time. Polite driver.

I bought a fairphone mobile phone from the EE online shop. The process of ordering was quick and easy. The price was fair and standard delivery was included free. Regular updates by email let me know the progress of the order. It did arrive one day later than it should have, but that was due to Royal mail and not EEs fault.

The breakdown happened at home, so this was not an emergency. Contacting the AA via the phone App was straightforward, with regular updates on the expected arrival time. The repair patrol arrived within 1 hour and the fault was quickly identified. A new battery was required. This was fitted quickly by the repair man and the car was soon running again. Thanks to Andy and the AA team for a job well done.

Easy to transfer from my previous supplier. Good service at a fair price.

So far, the internet service from Toob has been fast and reliable at a fair price. I needed to contact them once with a querry, and the phone was answered quickly, and I was soon given the information I needed to get back on track.
The only negative was the actual installation which did not go well. This was done by City Fibre on Toobs behalf. The guys struggled to find the best way to get the fibre cable to my house from the road, and damaged my drive in the process. I made suggestions which they said were not possible, but after trying their own method, they went with my idea which worked.
This took the shine off the process at the time, but now it is sorted, I am delighted with the actual internet service from Toob.

I have been buying from Novatech since they first opened many years ago. Always good products and good service at a fair price.

Item was in stock. Fastrack collection worked out quickly and smoothly