AC

ALISON CARROLL

United Kingdom

Reviews

Review of CBD Guru

Rated 1 out of 5 stars

Is anyone answering calls ?

Is anyone answering calls ?
Tried several times now.
Oder says completed, not received anything.

April 30, 2025
Unprompted review

Reply from CBD Guru

Good Afternoon Alison, We have not received any phone calls today while we have been available. What time did you call and what number? Unfortunately i am not at my desk 100% of the working day so may miss a phone call from time to time. Have you tried emailing us at info@cbd-guru.co.uk.

I can see you placed an order with us on 26th April, as per our delivery terms all orders placed after 3pm or on a weekend/bank holiday are despatched the next working day. In this case your parcel was despatched at 17:07 on 28th April and tracking is showing the estimated delivery for today as per the 48hr shipping you chose at check out. Yodel can delivery up to 9pm at night.

Many thanks,
CBD Guru

Review of GetYourGuide

Rated 1 out of 5 stars

Disgraceful

Disgraceful, bought a trip clearly marked as phuket elephant sanctuary, bus turned up with logo for a different elephant park, refused to get on and asked to be taken to the place I had booked. They refused, contacted getyourguide who said description matched, I was put as a no show !! This is a blatant missold excursion, they use the name of am ethical sanctuary to con you into booking. I will never use getmyguide again.

November 13, 2024
Unprompted review

Reply from GetYourGuide

Hi Alison, we're sorry to hear about your experience with our service. To make things right, please send us your booking details at social.support@getyourguide.com from the same email address you used to book the activity. Make sure to also mention this review and we'll look into it. Thanks!

Review of DPD UK