Mohammad Mohammadi

United Kingdom

Reviews

Review of Capital Properties Umbrella Ltd T/A London Heating Expert

Review of SALUS Controls


Rated 1 out of 5 stars

Horrible

Horrible, their devices are extremely unfriendly to uee

June 10, 2025
Unprompted review

Reply from SALUS Controls

Hello, sorry you've had a bad experience with our devices, but as you can see from our other feedback, we do pride ourselves on our customer support and any issues you're having with our devices can usually be easily resolved. If you could contact us on the link below and we can assist you further. Thanks

https://support.salus-tech.com/portal/en/newticket?departmentId=49455000000007061&layoutId=49455000000023011

Review of Lebara Mobile (UK)


Rated 5 out of 5 stars

Great value for money

I've been using lebara since I moved to the uk, and it has been great value for money.

May 29, 2024
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Business Operations Director

Review of Premier Property Lawyers


Rated 1 out of 5 stars

Unacceptable Delays and Negligence

I am extremely disappointed with the handling of my property purchase by this solicitor. Despite completing all payments on time, the AP1 form for the title transfer was not submitted until 34 days after completion, resulting in the loss of the priority period. This delay puts my property transfer at significant risk.

I trusted them to manage this process efficiently, yet their lack of urgency and professionalism has caused unnecessary stress. Communication has been poor, and I’m still waiting for a clear explanation. I expected much better and cannot recommend their services based on this experience.

December 3, 2024
Unprompted review

Reply from Premier Property Lawyers

Hi Mohammad

Thank you for sharing your feedback with us. At Premier Property Lawyers we take all feedback very seriously and would like to investigate this further for you. Thank you for supplying your case-reference number, this will enable us to locate your case file and escalate the issues that you have raised.

Kind regards
Premier Property Lawyers

Review of My Home Move Conveyancing


Rated 1 out of 5 stars

Poor Communication and Frustrating Experience – Avoid!

I’m currently using My Home Move Conveyancing to buy my first home, and the experience has been frustrating. Many of my emails go unanswered, and whenever I try to call, I’m directed to voicemail with no one available to assist. As a first-time buyer, I expected clear and frequent communication, especially given how important this decision is to me.

For instance, they informed me that the seller’s solicitor responded to a query, but then I noticed they sent the same query back to the seller’s solicitor without any explanation. This left me confused and with no one to turn to for clarity. I would strongly advise against using their services!

August 23, 2024
Unprompted review

Reply from My Home Move Conveyancing

Hi Mohammad, thanks for your review. We have passed your comments onto your conveyancer at Premier Property Lawyers and someone should be in touch.

Review of Co-operative Legal Services


Rated 1 out of 5 stars

Frustrating Experience with Referred Solicitor

I used the Co-op website for home buying conveyancing, but it's important to know that Co-op doesn't handle your legal work directly. Instead, they refer you to one of their network partners, and in my case, they sent me to Premier Property Lawyers.

I’m currently using Premier Property Lawyers to buy my first home, and the experience has been incredibly frustrating. Many of my emails have gone unanswered, and whenever I try to call, I’m directed to voicemail with no one available to assist. As a first-time buyer, I expected clear and frequent communication, especially given how significant this decision is for me.

For example, they informed me that the seller’s solicitor had responded to a query, but then I noticed they sent the same query back to the seller’s solicitor without any explanation. This left me confused and with no one to turn to for clarity.

While it’s true that Co-op isn’t directly handling my legal work, I believe they should take responsibility for the services provided by their referral partners. Based on my experience, I would strongly advise against using their services!

August 23, 2024
Unprompted review

Reply from Co-operative Legal Services

Dear Mohammad
Thank you for your review. Asa we don't have retainer with you we are unable to comment. Please contact Premier Property Lawyers to discuss your concerns.
Kind regards
Owen
Customer Services

Review of Premier Property Lawyers


Rated 1 out of 5 stars

Poor Communication and Frustrating Experience – Avoid!

I’m currently using Premier Property Lawyers to buy my first home, and the experience has been frustrating. Many of my emails go unanswered, and whenever I try to call, I’m directed to voicemail with no one available to assist. As a first-time buyer, I expected clear and frequent communication, especially given how important this decision is to me.

For instance, they informed me that the seller’s solicitor responded to a query, but then I noticed they sent the same query back to the seller’s solicitor without any explanation. This left me confused and with no one to turn to for clarity. I would strongly advise against using their services!

August 23, 2024
Unprompted review

Reply from Premier Property Lawyers

Hi Mohammad,

Thank you for sharing your feedback with us. At Premier Property Lawyers we take all feedback very seriously and would like to investigate this further for you. Thank you for supplying your case-reference number, this will enable us to locate your case file and escalate the issues that you have raised.

Kind regards
Premier Property Lawyers

Review of So Energy


Rated 1 out of 5 stars

Disappointing Experience with EV Tariff and Customer Service

I recently purchased an electric vehicle and contacted So Energy to inquire about special nighttime rates for EV owners. Unfortunately, they only offer a standard 2-rate tariff, charging 20p/kWh at night. In contrast, competitors like Octopus Energy provide much lower rates at 7.5p/kWh. Additionally, when I expressed interest in switching to a new tariff, I was informed that I would first have to pay an exit fee before changing plans. I argued that transitioning to a new plan would result in me purchasing more electricity over a longer period, questioning the rationale behind their inflexibility. The exit fee, I believed, was intended to prevent customers from switching suppliers, not tariffs within the same company. Sadly, their customer support was utterly inflexible.

This experience has been quite frustrating, and I've decided not to continue using their services after my contract concludes.

May 10, 2024
Unprompted review

Reply from So Energy

Dear Mohammad,

Thank you for taking the time to leave a trust pilot review.

I am sorry to hear that your experience with us has resulted in a switch away once your contract ends.

There is an administrative cost in changing tariffs as we buy energy in advance at set prices and changing tariffs means we have to adjust purchases agreements in some situations.

You can switch away or change tariffs 49 days before your renewal date without incurring exit fee costs.

You can find out more about our exit fees here: https://soenergy.freshdesk.com/support/solutions/articles/7000046455-our-early-exit-fees

Kind regards
Chloe
So Energy Team