JO

John

United Kingdom

Reviews

Review of Debt Recovery Plus


Rated 1 out of 5 stars

Cleary this firm are crooks

I received a letter on the 25th August 2025, stating that I have been given to Debt Recovery Plus, as I have not responded to 3x previous letters from the parking firm, Parking & Control. I received none of these. I can understand 1 going missing, but 3? Clearly this is a scam. I was parked at The Green House Hotel (which I will also be speaking to), and there were no clear signs saying that I needed to pay or even register my car. I just thought the parking was part of the hotel if you went to the restaurant. Either way, I would have paid the fine had I received the letter. I then called Debt Recovery Plus to say that there was no place on their letter to dispute their claim in writing. They picked up within 5 minutes. When I told them that I was disputing the claim on behalf of my wife, they said I needed the account holder on the line. I said I was going to get her from the next room, and they then put the phone down on me. On calling them straight back, surprise surprise, I have now been on hold for 1 hour and 7 minutes. They are clearly monitoring my number and not picking up. I will write to BBC Watchdog, Rip Off Britain, Consumer Champions, Which UK and Money Saving Expert. Firms shouldn't be able to get away with this. This firms is run by:

Susan Lesley Ring
Brian William Maynard
Sturt Clure
Lisa Clure
Gareth Brierley

I want this firm to get in touch with me immediately about their practices

October 15, 2025
Unprompted review

Review of GO Outdoors


Rated 5 out of 5 stars

Ollie was really helpful and…

Ollie was really helpful and knowledgeable. The member discount was a big help too

June 23, 2023
Unprompted review

Reply from GO Outdoors

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team