I received a letter on the 25th August 2025, stating that I have been given to Debt Recovery Plus, as I have not responded to 3x previous letters from the parking firm, Parking & Control. I received none of these. I can understand 1 going missing, but 3? Clearly this is a scam. I was parked at The Green House Hotel (which I will also be speaking to), and there were no clear signs saying that I needed to pay or even register my car. I just thought the parking was part of the hotel if you went to the restaurant. Either way, I would have paid the fine had I received the letter. I then called Debt Recovery Plus to say that there was no place on their letter to dispute their claim in writing. They picked up within 5 minutes. When I told them that I was disputing the claim on behalf of my wife, they said I needed the account holder on the line. I said I was going to get her from the next room, and they then put the phone down on me. On calling them straight back, surprise surprise, I have now been on hold for 1 hour and 7 minutes. They are clearly monitoring my number and not picking up. I will write to BBC Watchdog, Rip Off Britain, Consumer Champions, Which UK and Money Saving Expert. Firms shouldn't be able to get away with this. This firms is run by:

Susan Lesley Ring
Brian William Maynard
Sturt Clure
Lisa Clure
Gareth Brierley

I want this firm to get in touch with me immediately about their practices