Helen McAteer

Ordered and received within acceptable time. What let them down was lack of updates on progress of order through to delivery. I was chasing up with the organisation whether they'd actually posted my items the day they were delivered. The package arrived damaged but fortunately the contents were fine. Happy with the dog hoodies. Nice quality. Need to sort out the admin side though!

This is my 2nd purchase. First time was the loss of my daughter's dearly loved old dog, Jet, a few years ago. We loved the idea of glancing up to the night sky and seeing her named star and remembering her. This time was to name a star for a new dog, Freya. I wanted to have a named star close to Jet's. It gives us a warm feeling that Jet now has some company. This was the perfect transaction. From ordering online I emailed my personal request for a nearby star. A member of staff replied almost straight away that they had done this for us. Our box with Certificate etc arrived next day, well packaged and protected. I've read quite a few reviews saying delivery never happened for them, but I personally have found nothing but exemplary service. Thank you!

I bought the roasting pan mainly because of good reviews and the company being Sheffield based. I was subsequently disappointed to find it was made in China - not mentioned on Amazon. The company, when asked, assured me they had worked with a relatively small Chinese company for years because of the quality of their products. I prefer to buy UK where possible, but as I'd already purchased I kept the roasting pan. It's heavy, robust, and very shiny. Roast potatoes are done to absolute perfection, and don't stick to the pan surface like most other pans I've had. Yes, it's expensive, in my opinion, but that probably reflects the quality of the pan. Very happy with it so far. Would recommend.

Update some months on: Very happy with the quality of this pan. Potatoes roast beautifully and brown on the bottom as well as top and don't stick to the pan. Meat roasts beautifully. Planning to buy one for my daughter.

What has happened to Artisan du Chocolat? Some years ago I regularly purchased for gifts, Christmas etc. This year I ordered a large and medium box for Christmas gifts. The box is very pretty, but both boxes of chocolates had a bloom on them, so hadn't been stored appropriately. Both boxes had only a few variations of flavours and most were dark chocolate, whereas the "menu" showed lots of different flavours. The chocolates were small, thin and very inferior to what they used to be. A mistake I won't make again. Rather sad.

First purchases from this store. Bought in sale and very competitively priced. Received very quickly. Clothing seems good quality though 2 sets of PJs are a bit on the large size. Would buy again based on this experience. Seems professional.

I discovered Sabra Houmous about 9 months ago in a local supermarket and have found it to be the best I've ever tasted. I will continue to purchase it. No politics in this review.

My first order online from House of Bruar for delicatessen items, hams, salami, cheese, cake, pudding, sauce and lemon cheese. Beautifully and exceptionally well packaged. Items all look very appetising, although we haven't tried them yet. Very pleased with this order. I'd like to try their butchery next but am finding that, depending on what you order, it may be sent with separate deliveries, so hugely expensive! Postage is very expensive, but that gives you very fast delivery, with cold items kept chilled. 2 items that I ordered were unavailable, but I was contacted to discuss whether I wanted substitutes and refunded immediately. I cannot fault their service and recommend them unreservedly.

My husband loves curries. He's eaten in some excellent restaurants. The promise of a Michelin quality meal made us try this company. We ordered 2 meals each with some extras. It was OK, but not outstanding. Frankly, I expected better. A good naan is a thing of beauty. These just tasted like the long life ones you can buy in a supermarket. Dry and not very nice. Rice good, but expensive. My main issue, oddly, was the large amount of mutton in my meal, but barely any sauce. I'd have been happy with far less meat and more sauce. Delivery was just dumped on our doorstep 12 feet from a busy road. Not acceptable as we were in! Would love to have found a gem, but we won't be ordering again.