Awful customer service. Their signup process doesn't work custom customer supprt can't get their head around this. Do I trust them to handle my goods ... Nop. I even said you've about to get a bad customer review and they asked me do clarify.
July 25, 2025
Unprompted review
Reply from MyUS.com
Thank you for sharing your experience, Paul. We’re sorry to hear you were unhappy with our service. Your satisfaction is important to us, and we appreciate your patience and feedback. Thank you for being a valued MyUS member.
would I trust quant connect to run a live algo with real money NO!!! The coding environment has lots of bugs, wont save files, this is a frequent occurance, projects fail to open for hours then magically fix themselves according to support. Their AI assistan is garbage. Their documention is poor they basically want you to buy their book for another 36 USD. First month in and lots of wasted time.
Under no circumstances use AON—awful returns on investment, awful customer service. They don’t know their own rules and procedures; they just make your life a misery.
Potico have ruined my surprise yet again... Use someone else as I should have done😒. This is the second order with potico and they have failed to deliver my girlfriends flowers on both occasions, the delivery people only speak Thai and they do not coordinate with their drivers at all. Not good enough.
October 18, 2024
Unprompted review
Reply from Potico.co.th
Hello Paul, so sorry for your experience, our team is already contacting you in order to give the best solution. Thanks for your honest review
Firstly the biggest problem is the massive false advertising campaign they push! they DO NOT use AI to generate signals, in fact their developers and founders dont even understand AI on a fundamental level. SAVE YOUR Money! , this is an unreliable piece of software and a waste of money. They rely on hedging to avoid losses and accounts blowing up. While this is a good idea, the system generated signal are unreliable at best. All of my prop accounts lost money. This piece of software costs over 4000 USD for 1 year. What was I thinking, all I can say is this was a hard lesson learnt. One more thing is they actively remove bad comments and feed back on their YouTube channel, enough said I think 🤔
January 8, 2024
Unprompted review
Reply from Blue Edge Financial
Dear Paul,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our software didn’t meet your expectations, and we understand how frustrating it can be when things don’t go as planned.
We would like to learn more about your prop trading journey to understand the root cause of the challenges you faced. Our primary goal is to see our members succeed and get funded using our methods and tools. If that hasn’t been the case for you, we genuinely want to investigate what went wrong and make things right.
Regarding the concerns you’ve raised, I’d like to clarify a few points. Our system does utilize hive mind and narrow AI technology, designed to aggregate data and generate signals based on sophisticated algorithms. While we understand that AI is a complex field, our team is deeply knowledgeable in its application within trading systems. We’ve invested over $2 million in research and development to create the product we offer today, and with over 900 traders successfully funded using our system, we’re confident in its effectiveness.
Trading comes with inherent risks, and success in prop trading can be challenging. That’s why we constantly strive to improve our products and provide the best tools available to help our members navigate the market. Statistically, traders who try to pass prop firm challenges outside of Blue Edge have only a 6% pass rate. Our tools are designed to improve those odds, and our track record shows that our system works when used effectively.
Additionally, we offer a money-back guarantee for those who are unable to get funded after five attempts. If you believe you’re eligible for this, please reach out to our live chat support so we can assist you further.
Finally, we want to assure you that we value all feedback, positive or negative. We do not remove comments or feedback from our platforms unless they violate our community guidelines.
We appreciate your candidness and hope you’ll give us the opportunity to address your concerns directly. We’re here to support you and help you achieve the success that so many of our members have experienced.
Truly shocking custom service and pension returns. I've been trying to move my pension to another company for over 6 months now. They do not respond and continue to delay despite completing all their forms.
May 31, 2023
Unprompted review
Reply from Aviva
Good afternoon Paul,
This isn't great to hear and not the customer service we want for our customers.
If you've sent emails have you checked your junk/spam box as they can sometimes go in there?
You can contact the team on 0800 068 6800 they're open Monday to Friday 8am - 6pm, alternatively you can use the following link to contact them. 😊
If you do need any further assistance please contact us using the details below. 😊
👉 If you need to contact us, you can find us on Facebook or Twitter at @AvivaUK. You can also contact us here www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media.
