Aon Reviews 596

I had a small claim (about $200) for a health issue on board a cruise. The ship's doctor had quarantined me for a day and I had verification of the charges but AON wouldn't pay unless I verified th... See more

Hello, we purchased insurance through Hanaley, with several coverage options. One of the points, specifically point 30, is listed as a delay in returning home. Well, we arrived 9.5 hours late du... See more

If I could score pension customer services I would . Been trying to access my pension for months being deliberately blocked . I would not recommend a pension with this company . Week after week I h... See more

Our flight was delayed twice before getting changed with an arrival time of an hour after our cruise was scheduled, at that point we cancelled our cruise. Claim was filed the next day with request doc... See more

Customer service so bad you’ll think you’re being pranked. I can’t fathom how or why the service is so bad, but it honestly feels like the customer service reps are being financially incentiv... See more

Their private healthcare exchange, called Benefit Experience or BenX, is terrible. My company has 300-500 employees in the Philadelphia area and its HQ is in Atlanta. Here, the ACA marketplace has gol... See more

I’m unfortunate enough to have to deal with this company as Goodyear tyres thought it was a great idea to use Aon as their pension administrator , one of a long & endless line of poor decisions... See more

Administration of my late father in law's BMW pension has been simply appalling, 6 months since his death and they continue to introduce hurdles and blockers to avoid paying a pension to his widow. T... See more

After Capita moved my pension over to Aon I have still not got my monthly pension or my back payments.Judith Green who is a senior manager keeps telling me I have had my outstanding money due however... See more

If I could give 0 I would.. shocking poor company who expect you to do all the work and then still don't do their job..wanted to take small amount from pension beginning Dec 2024 ....just been to... See more

Called the 0800 Aon line and spoke to someone who sounded like he knew nothing - & couldn't care less. Then said Aon doesn't cover mixed dwellings with a business - even though it's a residential unit... See more

Don't invest your money with AON!!! My experience is that their fees are extortionate. Unlike many other providers I couldn't get an up to date online valuation of my pension fund with them without... See more

AON pensions (UK) What a completely useless organisation. Default response time to anything is 4 working weeks - even just checking if they received a form I posted to them. Customer service ag... See more

An absolute nightmare from start to end, It took months to access my money and even then dates kept changing. Eventually when I have been paid, they stated that HMRC have said I pay high tax rate (H... See more

Lengthy delays at every step. 4 months into process of trying to take my pension and still can't give me a payment date. Firstly took over 2 months to issue the estimate despite repeated phone calls.... See more

One of the worst experiences you could possibly imagine, whether its by email or phone. They just love to be awkward and dismissive, even by cutting your off however they can shut you down, that is th... See more

These lot administer the various defunct Smurfit Kappa UK defined benefit pension plans. When you retire, do NOT expect to draw your pension anytime soon after. In fact, you could be waiting up to a... See more

This company keeps sending letters to my deceased father asking him to outdate his details, despite being told of his death and despite the fact they are now paying the spouses pension to my mother. J... See more

I would highly recommend you not use AON for your insurance. I am an insurance advisor and set up an AON policy though my MGA and needed to increase my limits as I took on a large contract that requir... See more

I had a terrible experience with Aon regarding my insurance plan. I was unknowingly billed weekly for the last two months, even though I never signed up for such frequent charges. When I realized th... See more

Dreadful customer service , the website pension modelling tool doesn't work , I mean it is simply stuck , the whole site is a joke. They are not providing information as they are bound too and so are... See more

I’ve been dealing with 2 major surgeries and I have sent doctors documentation and proof of my medical records and need to cancel my trip. More than one month has passed and I had to be inter... See more

No pension since April 2023. Suddenly stopped paying and now nothing!! How the hell are they getting away with this . Appallling service from a very very incompetant company!! Bet their shareholders a... See more

Worst performing Aon Managed Core Retirement Pathway 2034-2036 Pension !! Avoid this company , they made me 10K losses. They have fewer to none options to reduce the risk level.

They sponsor man united training ground, outdated and now being left behind in that too. They support the glazers in asset stripping and destroying the club. No morals, no respect for history. #glazer... See more

After the very unexpected death of my aunt, we were forced to cancel our Royal Caribbean Cruise. NEVER ever again will I buy travel insurance. These people have absolutely no compassion at all. The... See more

Utterly vile company Took them 4 months to transfer a small pension compared to other similar organisations who took two weeks. Did not respond to email requests for updates and eventually after g... See more

This company is responsible with the Glazers for leeching Manchester United football club dry. You should be ashamed to be party with the Glazer family Imagine an insurance and risk company asso... See more

Avoid this horrible company. They are fraudulent and incompetent. I can't believe they are still in business. I purchased travel insurance for a cruise. Had to cancel. My wife has stage 4 cancer. They... See more

1 star is being nice. Terrible company who rip you off . For some reason Babcock have switched all of their employees over to this mediocre company and it’s nose dived massively within 6 months . D... See more

This company is a scam. Their adjusters will find every loophole to not cover expenses. Our cruise was cancelled due to the Covid pandemic and their adjuster found that covid is not listed as an accep... See more

I Never/Rarely get my monthly disbursement in a timely manner. I no longer deal with the children in YSA as it is always a frustrating situation and I have never settled an issue without escalating,... See more

Wish I could give zero stars Cashing out pension was told they will take 14 days to send out forms when chased up today was then told the post office take up to 10days to deliver documents

One star is too much for AON. My god they are inept, useless and corrupt. Took weeks to get a pension plan and find its lost 80% of its value. WTF AON cannot be trusted with money shocking and I’m... See more

If I could give 0 I would. I am trying to move my pension to another pension provider so I can consolidate old plans. They have dragged the process out for MONTHS and keep giving me more work to do... See more

Terrible company do not use. I wrote in October 2024 requesting the value of my AVC's and sent several follow up e mails. Not until April 2025, after I threatened to go to the ombudsman, did I get a r... See more

Would give 0 if I could. Claims seem to be automatically rejected or more info required or photo of documents are unsuitable. Appalled.

Shambolic pension set up. Taken almost a year to put my pension into drawdown and still not sorted out. This company has no intention of releasing my money. Worst customer experience ever. Do not touc... See more

Very poor customer service. Staff don’t seem interested to work nor reply to any email or calls. Regret buying insurance from them but silly REIV simply partnered with AON - they should just close sho... See more

I'm in the 6th month of transferring my pension to a new provider. The amount of information I've provided to date must exceed 50 pages, and I'm now being asked for more information to extract the rem... See more

My ex employer switched my pension to Aon. I do not recall being told about this. I had to chase down the correct information to login from Aon. I emailed Aon on the 28th of February. It too... See more

apparently they value feedback and take complaints seriously, I am waiting on funds since May on a closed policy and they have not responded to my complaint and it appears bothered to respond to any... See more

Workaon in nz used by my job for injury recovery, worst customer service I've come across in a long time. Case manager couldn't be bothered to ring me.

I am processing my retirement benefits. AON keeps creating new problems, but they do not fulfill what they promised in the beginning. I will never advise anybody to use them. Be careful when you deal... See more

I wish I could give Zero stars. Current score is just 1.1 out of 5, As 1 is the minimum score a ripped-off person can give it says it all .... Got to be lowest rating of ALL the companies in the UK !!... See more

I've been a customer of HPSO for years, but ever since Aon took over, the service has gone downhill. Your business pays for a full year, but when you need your Certificate of Insurance (COI) sent to... See more