Lesley Ann Kirker
United Kingdom
Reviews
Review of Kingdomappliancecare
Review of eSpares.co.uk
Ordered a part on 7th March
Ordered a part on 7th March, it never arrived.
Ordered from a different company and I received delivery next day.
After emailing Espares back and forth for weeksthey offered me an online voucher, as I have no need for a voucher I requested the payment into my bank as that was the method of the original transaction but it seems my request is being ignored.
Very disappointed in Espares customer service.
March 7, 2023
Unprompted review
Reply from eSpares.co.uk
Dear Lesley,
Thank you for your review.
I am sorry to hear of the issues experienced.
We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are to look into internally.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza