KI

Kirk

Netherlands

Reviews

Review of FC Urban


Rated 2 out of 5 stars

Great idea, sloppy execution

Played futsal in Utrecht with Urban FC—great crowd, international and friendly. Responsive customer service. That part - loved it.

But the app? Total mess. No real stats, no game history, and sometimes you get a random “no show” even when you were on the pitch. Organizers rarely log scores, so wins and losses, goals feel like a coin toss.

Then it got worse—Urban started adding fake accounts to make games look full. Showed up ready to play, only to have the match canceled last minute because half the players didn’t exist. That’s not just frustrating—it’s plain disrespectful to paying players.

Oh, and sometimes they even bring the wrong ball. Imagine playing futsal with a beach ball. Close enough.

Canceled my subscription. Great idea, but until they fix the basics, it’s just not worth the hassle.

May 5, 2025
Unprompted review

Review of Deutsche Bahn AG


Rated 1 out of 5 stars

Fix it

Deutsche Bahn’s service is outright unacceptable. I’ve traveled twice from the Netherlands to Germany—once to Cologne and once to Berlin—and both journeys were a disaster. Timetables are a joke, with major disruptions that seem to happen without any backup plan that works. Replacement trains depart from random platforms, leaving passengers lost and wasting hours. This is not an occasional hiccup—it’s a system failing repeatedly. The lack of accountability and effort to fix these issues is shocking for such a major operator. This is a wake-up call: fix this mess now.

December 30, 2024
Unprompted review

Review of Luxplus.nl


Rated 1 out of 5 stars

Hidden Terms

My experience with LuxPlus was extremely disappointing due to their lack of transparency. The terms of their trial were not made clear, leading to an unexpected charge of 8.95 for delivery benefits, which I was unaware of subscribing to. Shock and frustration

January 7, 2024
Unprompted review

Reply from Luxplus.nl

Hi,
I'm sorry to hear that you feel this way.
Luxplus indeed works with a membership which makes it possible to offer products for a lower price than you're used to. This membership is free the first month and after this 8,95 per month. You can cancel the membership at any time using your account on luxplus.nl or by contacting us.
If you have any further questions, you can always send us an email.

Review of Factor_Nederland


Rated 5 out of 5 stars

Factor Meals nailed it on all fronts

Factor Meals nailed it on all fronts! The food? Simply delicious. The delivery? On point, with exact times given. I love being able to pick my favorite meals each week. It's convenience and choice in one tasty package! Highly recommend!

December 10, 2023
Unprompted review

Reply from Factor_Nederland

Hi Kiryl, thank you for your positive review. I'm so glad to hear that you are loving the meals so much! Best, Amber from Factor_

Review of DefShop Nederland


Rated 1 out of 5 stars

Def Shop

Def Shop, you've really taken me for a ride. I ordered pants on October 7th, but they never showed up, and I've sent countless emails. With reviews like yours, I'm not confident in using email or phone for support. I'm starting to think this might be a one-person operation. My order number is 20002 for the ONLY & SONS Cam Dew. Can someone please refund me for the item that was never delivered?

October 18, 2023
Unprompted review

Review of Trunkrs


Rated 1 out of 5 stars

Poor delivery

Incredible. The driver won't take an attempt to deliver the food, instead they will claim that you're not at home and the address is a business one. How convenient. Support? Forget it. Customer Service seems to report to the driver and won't be able to convince the driver to perform promised delivery. And the driver seems to be the one responsible for the "flexible" policies in the company to make it as comfy as possible for itself, but definitely not for the customer. My food from "Smart Meals" was not delivered on promised time, I was left without dinner and lunch.

July 31, 2023
Unprompted review

Reply from Trunkrs

Hi . We’re sorry to read that you had a negative experience with our service. Would you be so kind as to send us your Trunkrsnumber and address details by e-mail klacht@trunkrs.nl in the name of Trustpilot/Google Review?  Then we can investigate the delivery of your package. With kind regards, Support Team Trunkrs.

Review of ZorgKiezer


Rated 1 out of 5 stars

A baffling Brush Bungle by ZorgKiezer

Ah, well, well, well, look who's here with a tale to tell about ZorgKiezer. Me and my lady love, we thought we hit the jackpot when we signed up for an insurance plan through these folks. Why, you ask? They dangled the tantalizing prospect of a gift in front of our eager eyes. We were pumped, we were excited, and we were ready to claim our reward for using their services. But guess what? That second brush, oh, it never made its grand entrance. And wanna know why? Hold onto your hats, folks, this is a good one. We ordered both brushes, mind you, on the very same doorstep. And what did the customer service crew have to say about it? Brace yourselves. They flat-out refused to send the second brush, all because of the so-called crime of having the same address.

Now, let's take a step back and soak it all in. Can you believe the audacity? The nerve? This company, ZorgKiezer, seems to have crafted a set of rules so suspiciously convenient that one can't help but question their true motives. It's a sad state of affairs when a promise of a gift becomes nothing more than smoke and mirrors. But hey, maybe they have a crystal ball that tells them sending two brushes to the same address is akin to the apocalypse. Or perhaps they're just trying to save a penny or two?

In conclusion, my dear readers, ZorgKiezer's handling of this whole brush fiasco has left me scratching my head like a walker in desperate need of some brains. If you're expecting a company that values fairness, transparency, and, dare I say it, common sense, well, I'm sorry to disappoint. Proceed with caution, my friends, because ZorgKiezer seems to be playing a game that's definitely not worth your time.

May 17, 2023
Unprompted review