Parcel delivered who knows where? Evri Chat does not recognise my post code? Try speaking to Evri and due to technical difficulties I have to call back? 2 days later no change. The last time this happened with Evri I had to use Facebook to track down where my parcel was delivered. If I could give them no stars I would.
September 5, 2025
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback. Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong. Thank you, Charity
App doesn’t work all the time and then to add insult to injury they charge you $19.99 and trying to cancel, well still waiting as Apple can’t do anything
Just received my VW TRANSPORTER T5/T5.1 KOMBI SEAT STORAGE ORGANISER (2003-2015) BLACK. Quality bit of kit, fits perfectly and just what I needed, looks and feels OEM quality. 👍👍
July 8, 2025
Unprompted review
Reply from UK Custom Covers
Thank you very much for your 5 star review, we are thrilled to hear you are happy with the organiser and it fits perfectly for you, we really appreciate your feedback. Kind regards, Lynn.
Have used Richtone numerous times, offered me a rock bottom price stating they would sell my guitar at £2400, then proceeded to sell it at £2799, i expect to take a lose when I px but hate being lied to. Disappointed
April 7, 2025
Unprompted review
Reply from Rich Tone Music
Dear Dom Tutalo Thanks for taking the time to leave us a review. I am sorry to hear that you were not happy with our quote on your guitars that you offered to us. Whilst I can't be sure which guitar you are talking about as there were several , I believe the one in question was sold for around what we told you (£2400) and we are always very clear that we do sometimes ask for more both verbally and on email. I can also see that you did receive a discount on the guitar that you purchased against the exchanges. We have been buying guitars for many years and we do try to be as transparent as possible with our listings and any price we offer an item for is usually speculative and not necessarily what an item will eventually sell for. Our price estimates are always based on what items are likely to sell for. Everybody wants a deal and we usually have to offer a discount or take a further part exchanges so please don’t think we are taking advantage. The price we offer is always based on a suggested and reasonable sell price and then we pay around two thirds and on balance this is what it usually works out at. Not all items sell quickly and the prices come down to accommodate for this over time. Sadly sometimes we make a loss but that’s all part of the risk of buying and selling 2nd hand items. In way of further explanation, the costs involved in selling 2nd hand items are considerable. For example we have to test, clean and set all the items up. We then have to picture them and get them listed on multiple systems and selling platforms. We have to pack and ship the items, usually free of charge and we have to offer a warranty and collection should the item break which is underwritten by ourselves. We also offer a lot of items on 3rd party sites such as ebay and the costs can be up to 12% of the sell price plus we have the VAT to pay on top and all the staff, store and administration costs in addition so our margins are a lot less than it may seem. I hope this goes some way of explaining the process and I hope you don’t think badly of us
Kind Regards JO Ferguson Sales and Customer Service
No update via the app, item not delivered to me and on viewing the delivery photo it appears to be some random letterbox that doesn’t resemble anything near me, not the first time I’ve been let down by Yodal, the last time I had a delivery the box was empty obviously opened and emptied at some stage. Bunch of Cowboys
May 25, 2023
Unprompted review
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team
